Jobgether
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Marketing Manager in
Switzerland .
In this role, you will drive customer engagement, advocacy, and expansion across a global SaaS customer base. You will manage and execute end-to-end customer communications, including newsletters, blogs, case studies, and product updates, while partnering with Product Marketing, Growth, Sales, and Customer Success teams. Your focus will be on creating scalable, localized content that strengthens customer relationships, promotes adoption, and drives ARR/MRR growth. The position requires both strategic thinking and hands‑on execution, ensuring customer stories are communicated effectively across multiple regions. You will also oversee content localization and regional review processes to maintain message fidelity. This is an opportunity to shape customer‑facing marketing programs in a fast‑growing, international environment with high impact.
Accountabilities
Develop and manage the editorial and communications calendar, including newsletters, blogs, product/release updates, and lifecycle emails
Create and optimize customer advocacy programs, reference pipelines, case studies, and testimonials
Design and execute cross‑sell and upsell campaigns in partnership with Growth and Product Marketing teams
Refresh onboarding and adoption communications in collaboration with Customer Success, including email and in‑app messaging
Maintain website content, blogs, and resource center entries with customer stories and product updates
Manage content localization workflows with regional reviewers to ensure message accuracy and consistency
Partner with internal teams and agencies to produce high‑quality marketing content, white papers, and research briefs
Requirements
5–8+ years of experience in B2B SaaS customer marketing, content, or lifecycle programs
Proven ability to produce and manage customer stories, campaigns, and content that drive retention and expansion
Strong writing and editing skills with experience interviewing practitioners and translating technical features into customer value
Hands‑on experience with marketing automation, CRM, in‑app messaging, and segmentation/measurement tools
Ability to manage cross‑functional collaboration across Product Marketing, Growth, Sales, and Customer Success teams
Experience coordinating localization and regional reviews; veterinary or healthcare tech experience is a plus
Builder mindset: ability to create scalable processes, templates, and calendars without sacrificing quality
Proficiency with Google Suite, CMS platforms (Webflow), HubSpot, Linear, Pendo, and webinar/user research tools
Benefits
Competitive compensation aligned with local standards
Remote‑first work model with strong asynchronous culture
Opportunities for professional development and learning
Global team collaboration with annual meet‑ups
Tools and platforms necessary to perform your role effectively
Supportive, mission‑driven work environment focused on growth and impact
Why Apply Through Jobgether We use an
AI‑powered matching process
to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr
Switzerland .
In this role, you will drive customer engagement, advocacy, and expansion across a global SaaS customer base. You will manage and execute end-to-end customer communications, including newsletters, blogs, case studies, and product updates, while partnering with Product Marketing, Growth, Sales, and Customer Success teams. Your focus will be on creating scalable, localized content that strengthens customer relationships, promotes adoption, and drives ARR/MRR growth. The position requires both strategic thinking and hands‑on execution, ensuring customer stories are communicated effectively across multiple regions. You will also oversee content localization and regional review processes to maintain message fidelity. This is an opportunity to shape customer‑facing marketing programs in a fast‑growing, international environment with high impact.
Accountabilities
Develop and manage the editorial and communications calendar, including newsletters, blogs, product/release updates, and lifecycle emails
Create and optimize customer advocacy programs, reference pipelines, case studies, and testimonials
Design and execute cross‑sell and upsell campaigns in partnership with Growth and Product Marketing teams
Refresh onboarding and adoption communications in collaboration with Customer Success, including email and in‑app messaging
Maintain website content, blogs, and resource center entries with customer stories and product updates
Manage content localization workflows with regional reviewers to ensure message accuracy and consistency
Partner with internal teams and agencies to produce high‑quality marketing content, white papers, and research briefs
Requirements
5–8+ years of experience in B2B SaaS customer marketing, content, or lifecycle programs
Proven ability to produce and manage customer stories, campaigns, and content that drive retention and expansion
Strong writing and editing skills with experience interviewing practitioners and translating technical features into customer value
Hands‑on experience with marketing automation, CRM, in‑app messaging, and segmentation/measurement tools
Ability to manage cross‑functional collaboration across Product Marketing, Growth, Sales, and Customer Success teams
Experience coordinating localization and regional reviews; veterinary or healthcare tech experience is a plus
Builder mindset: ability to create scalable processes, templates, and calendars without sacrificing quality
Proficiency with Google Suite, CMS platforms (Webflow), HubSpot, Linear, Pendo, and webinar/user research tools
Benefits
Competitive compensation aligned with local standards
Remote‑first work model with strong asynchronous culture
Opportunities for professional development and learning
Global team collaboration with annual meet‑ups
Tools and platforms necessary to perform your role effectively
Supportive, mission‑driven work environment focused on growth and impact
Why Apply Through Jobgether We use an
AI‑powered matching process
to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr