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Workshop Digital

Lead Paid Media Analyst

Workshop Digital, Richmond, Virginia, United States, 23214

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This is a hybrid position located in Richmond, VA.

Who We Are Workshop Digital is a results-oriented

digital marketing agency

based in Richmond, Virginia, committed to building strong, lasting partnerships with our clients. For over a decade, we’ve championed transparency and collaboration to deliver measurable results that help businesses grow.

We act as an extension of our clients’ marketing teams, developing customized digital marketing strategies aligned with their unique goals and services.

Our team of experienced digital marketing analysts works side-by-side with clients to gain a deeper understanding of their business, industry, and competitors. By identifying ideal target audiences and uncovering what sets our clients apart, we help their brands stand out and achieve meaningful, measurable impact.

Position Summary The Lead Paid Media Analyst is fully independent and consistently pushes the team and company forward. :

Develop strategies and tactics that support client goals and drive strong paid media marketing performance

Build and maintain strong, deep client relationships with day-to-day contacts and senior stakeholders to ensure high client retention and growth

Troubleshoot minor to complicated client issues

Implement and test new capabilities to enable client growth

Train analysts on advanced topics

Manage creation and quality for client services deliverables during the sales process for upsells and new business

Support Team Leads in the training of new team members

Provide temporary launch support and contribute to new strategy development for priority clients

Consistently contribute thought leadership content to the Workshop Digital blog and the industry

Responsibilities Client communication and relationships

Develop strong relationships with clients and senior stakeholders

Attend and participate in all meetings/calls with clients

Communicate independently and effectively with various audiences

Create and present insightful, meaningful, accurate reports and analysis independently

Execute the Workshop Digital client flag process and proactively identify resolutions

Go the extra mile for assigned clients within the scope of the SOW

Provide temporary launch support and contribute to new strategy development for priority clients

Internal communication and relationships

Proactively seek and gracefully accept feedback

Tactfully share feedback with colleagues

Immediately inform Paid Media Team Lead of any concerns or issues from clients when appropriate

Inform Paid Media Team Lead of any updates, concerns, or potential points of interest from within the digital marketing community

Share meaningful information that advances the team

Participate in the interview process

Lead special projects independently

Identify new opportunities for clients to meet their business goals

Independently identify opportunities for potential case studies and coordinate with marketing for case study development

Lead beta testing for new services and manage beta test for client set

Develop best practices and training for new services

Support of client development by assisting with RFPs, presentations, audits, and SOWs

Respond to requested changes in scope of services with oversight

Elevate client requests for SOW changes

Training

Oversee training for new team members

Consistently identify opportunities to update and expand training content

QA training content

Consistently develop original technical training content

Consistently conduct team trainings including advanced topics to help develop team expertise

Read industry blogs, books, whitepapers, and articles to stay current on relevant tactics, updates, and best practices

Consistently contribute thought leadership content to the Workshop Digital blog and the industry

Manage paid digital marketing accounts across Google Ads, Google Display Network, YouTube, Microsoft Ads, Facebook, Twitter, LinkedIn, and other paid digital marketing channels

Strategically build, manage, and optimize client paid digital marketing accounts

Perform keyword and audience research to optimize accounts and influence creative decisions

Actively manage and seek ways to improve account performance and diversify client budgets to maximize results

Based on client goals, create a test hypothesis and implement landing page optimizations to improve client results

Keep abreast of the latest paid digital marketing trends and shifts as well as projections for the future

Create and prioritize strategies and supporting tactics that embody clients’ business goals

Take ownership and accountability of clients' performance by meeting and exceeding client expectations, and set KPIs independently

Set up and review Google Analytics (and any other third-party tracking software)

Proactively identify potential threats, changes in the landscape, industry updates, and potential opportunities for client accounts and present these to clients

Conduct ongoing tests that drive towards growth and achieving client goals

Temporarily take on extra client hours to support the team during times of limited bandwidth

Qualifications

Meets expectations of a Paid Media Manager and has demonstrated the ability to consistently work independently.

Demonstrated ability with the most challenging clients with respect to:

Building strong relationships

Prioritizing workload independently

Creating insightful, actionable, and accurate insights for client strategies and reports independently

Presenting data and insights in a way that is logical, clear, and actionable independently

Creating effective meeting agendas and leading client meetings independently

Delivering advanced training

Logging assigned client hours worked

Proven track record of managing a full client workload consisting of high-complexity clients and exposure to challenging clients. Demonstrated ability to temporarily take on additional work during crunch periods

Exceptional and courteous written, verbal, and visual communication skills

Advanced analytical capabilities; completely independent in advanced analysis and insights

Regularly mentors junior team members by providing constructive feedback and core training as needed to elevate team members technical and communication capabilities

Understands and supports leadership vision/decisions

Proactively expands advanced knowledge base by doing solo research/learning, asking peers to shadow, asking for support projects, etc.

Regularly identifies and implements initiatives that push the team and the division forward

Expert-level skills in Microsoft Office and Google Workspace, particularly in Excel and Google Sheets

Benefits + Four Day Work Week (4DWW)

Four Day Work Week (4DWW)

policy where 90% of Fridays are off!

Hybrid workspace for Richmonders (only Mondays are required)

A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance

Life insurance, short-term, and long-term disability

Profit sharing

2x a year company-wide meetup in Richmond, VA

7x

Virginia Business Best Places to Work

2x

Search Engine Land Finalist

1x

US Search Awards - Best Small PPC Agency

Expected base salary range is

$90,000 - $105,000

annually, based on experience

Equal Opportunity & Inclusion Statement As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination in regard to gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, but we also consciously make efforts to reach out and include diversity in employment, vendors, and clients. All individuals authorized to work for any employer in the U.S. should apply.

The pay range for this role is:

90,000 - 105,000 USD per year (Richmond, VA)

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