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Small Giants

Digital & Social Media Specialist

Small Giants, Phoenix, Arizona, United States, 85003

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Job Description Digital & Social Media Specialist – Phoenix

WHO WE ARE: Cultivate Your Career with a Vibrant, Dedicated Team

Small Giants isn’t just a marketing and business development agency; we’re a thriving community committed to long-term success in Phoenix and Denver. We are a woman‑owned, highly specialized strategic and creative agency specifically focused on commercial real estate, construction, and professional services. This is an award‑winning, highly collaborative company specializing in commercial real estate and construction (CRE and AEC) clients of all sizes across the country.

We believe in crafting specialized growth strategies, creative concepts, brand storytelling and strategic communications that drive our clients’ success. Our vibrant team culture thrives on collaboration, continuous learning, and shared achievement. From team outings and catered lunches to ongoing internal education opportunities, we are committed to helping our team deepen their expertise and grow their careers at Small Giants.

If you’re a self‑motivated individual who thrives in a fast‑paced environment, brings thoughtful ideas to the table, and values collaboration and accountability, you’ll find a rewarding and long‑term home with us.

Is this you? Behaviors and talents needed for this position:

Ability to take multiple activities and organize them into clear, actionable workflows

Highly organized with strong attention to detail

Collaborative and team‑oriented

Driver of process and follow‑through

Data‑analytic driven and performance aware

Strong written communicator with the ability to adapt tone and voice across brands

Technology‑driven with the ability to apply tools and platforms to achieve results

Driven to protect company culture while achieving results

What the position entails: Social Media Strategy & Execution

Support the execution of social media strategies aligned with client goals and agency standards

Manage and maintain social media content calendars across multiple clients

Write, edit, and schedule social media content across platforms including LinkedIn, Instagram, and Facebook

Ensure consistency with brand standards, messaging, and approved strategy

Platform & Process Management

Support administration of social media platforms and scheduling tools

Maintain organized documentation for content calendars, approvals, and reporting

Execute project plans related to social and digital initiatives

Support alignment of social media execution with broader marketing and communications initiatives

Cross‑Team Collaboration & Accountability

Work collaboratively with account leads, designers, and strategists to execute social deliverables

Participate in regular internal meetings to review timelines, priorities, and deliverables

Support accountability to timelines and commitments set by account teams and leadership

Escalate risks or roadblocks that could impact delivery or performance

Performance Tracking, Reporting & Optimization

Monitor engagement, comments, and messages across platforms

Track KPIs related to social media performance and content health

Assist with regular reporting and analysis to account leads and leadership

Apply insights to continuously improve content performance and efficiency

Leadership & Initiative Support

Support execution of department and agency initiatives as directed by leadership

Contribute to initiatives discussed and tracked through the Business Leadership Team (BLT) and Executive Leadership Team (ELT), as applicable to digital and social media

Execute tasks and project plans that align with annual priorities and timelines

Qualifications

2–5 years of experience in social media, digital marketing, or a related role

Experience within the Commercial Real Estate, Construction and Design industries to best serve our clients

Agency experience preferred

Strong writing and editing skills with attention to detail

Experience managing multiple clients, brands, or accounts simultaneously

Familiarity with social media management, scheduling, and analytics platforms

Experience in commercial real estate, construction, or professional services is a plus

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