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Slalom

Slalom Flex (Project Based) – UX Content Writer

Slalom, Phoenix, Arizona, United States

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Role:

Slalom Flex (Project Based) – UX Content Writer

Location:

Remote

Who You’ll Work With:

Our teams help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes. The UX Content Writer will work closely with client and Slalom team members. The position emphasizes UX product content rather than marketing, ensuring clarity, consistency, and accessibility across customer-facing communications.

What You’ll Do

Content Editing & Approval

Review and approve communications from change management teams for accuracy and tone

Knowledge Management

Identify gaps and create knowledge articles to support customer actions

Brand Voice & Standards

Maintain and evolve the client’s tone and voice using established UX writing guidelines

Help set new standards for UX content across digital platforms

Customer‑Facing Communications

Ensure all communications that require customer action are clear, actionable, and aligned with UX principles

Collaboration with UX Designers

Partner with designers to create templates, define copy hierarchy, and optimize user flows

Accessibility Compliance

Apply WCAG 2.1 standards to ensure digital accessibility in all content

Content Types

Notification banners, action prompts, and other UX content that guides customer decisions (distinct from marketing content)

What You’ll Bring

Exceptional communication skills

Proven experience in UX writing, content strategy, or copy editing for digital products

Strong understanding of UX principles, content hierarchy, and customer‑centric communication

Familiarity with WCAG 2.1 accessibility standards

Ability to collaborate effectively with designers, product managers, and change management teams

Exceptional attention to detail and consistency in tone and voice

Experience in setting content standards and guidelines

Knowledge of enterprise‑level digital platforms and customer engagement strategies

Strong editing and proofreading skills with a focus on clarity and usability

Passion for emerging technologies and platform innovation

Self‑starter, driven to work independently and with a team

Consulting experience preferred

About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid‑market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation And Benefits Slalom prides itself on helping team members thrive in their work and life. Benefits include meaningful time off and paid holidays, parental leave, 401(k) with a match, highly subsidized health, dental, and vision coverage, adoption and fertility assistance, and short/long‑term disability. We also offer a yearly $350 reimbursement account for well‑being expenses and discounted home, auto, and pet insurance. For this position, the hourly pay range is $45 to $53/HR, depending on experience.

EEO and Accommodations Slalom is an equal‑opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications on an ongoing basis through December 19, 2025.

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