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Christian Brothers Automotive Corporation

Automotive Service Advisor / Writer | Up To $75K* & Weekends Off | Westfield

Christian Brothers Automotive Corporation, Noblesville, Indiana, United States, 46060

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Company Description Christian Brothers Automotive

Benefits

Up to $75K with Bonus for Highly Qualified Candidates

Closed Every Weekend To Spend Time With Family & Friends

10 Paid Vacation Days & 7 Paid Holidays

Healthcare Benefits Available

Matching Retirement Plans

Weekly Lunches Provided

Locally Owned and Operated

Chaplain Care Support Available

Employee Appreciation Events

Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards. Continuous Training Available Through The CBA Flywheel Learning System

Job Description Job Title Automotive Service Advisor / Writer

Location 14807 N Gray Rd Westfield, IN 46062

Job Overview As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities

Greet every guest that enters our facility with hospitality and respect

Present the best solution to properly repair our guests’ vehicle in a way that is easy for them to understand

Manage the store’s workflow in an effective and efficient manner

Consistently and effectively sell our services without jeopardizing honesty and integrity

Maintain a positive attitude and team atmosphere at all times

Communicate on the phone in a clear professional manner

Build long‑term relationships between the store, yourself and the guest

Direct, coordinate, and participate in performing guest service activities

Shuttle guests as needed

Ensure that all repairs are performed to proper specifications

Work together as a team and assist other employees as needed

Other duties as assigned

Qualifications

Current driver’s license

2 – 4 years Service Writer experience

Driving record acceptable to our current insurance carrier

Proficiency in Windows‑based computer software and automotive store applications

Experience in automotive customer service and service sales

History of strong sales success

Associate’s degree preferred

Physical Requirements

Being dependable and reliable for a position that is scheduled Monday – Friday, 7 am – 6 pm

Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)

Occasionally lifting and carrying objects over 50 lb

Keeping a brisk work pace in a high‑volume environment

Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacturer‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (“CBAC”) is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice “At‑will” employment practices.

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