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GP Mobile

T-Mobile Authorized Retailer Sales Associate

GP Mobile, Hartford, Connecticut, us, 06112

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T-Mobile Authorized Retailer Sales Associate

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GP Mobile .

Chase at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T‑Mobile Retailers in the US. Seeking candidates with a hustle and ambition for unlimited potential.

Benefits

Commission

401(k)

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Why Join Our Team? Be unstoppable with us! If you want to earn unlimited commissions while working in a fun, fast‑paced environment, Luna Wireless is the place to be. We have FT and PT positions available.

Job Overview Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They immerse themselves in significant connections with our customers and build new and deepen existing relationships to educate, demonstrate and recommend device and service solutions. This role is a learning role for new associates working with their team and proactively building skills and proficiencies. As a Retail Sales Representative you will be required to successfully complete new employee training.

Job Responsibilities

Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.

Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.

Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan.

Approach service and sales needs with composure, integrity, and compassion.

Consistently use digital tools to demonstrate coverage, plan benefits and service features.

Complete training on T‑Mobile in‑store experience, new skills and processes and knowledge of systems and reference resources.

Maximize time on shift by seeking information between customers and learning about innovations in wireless and technology.

Collaborate with T‑Mobile employees across channels to own the customer experience, resolve issues, and create a seamless environment.

Identify and hand off small business leads and support team initiatives.

The Experience You’ll Bring

Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.

Competitive drive and proven ability to succeed in a fast‑paced sales environment.

Willingness to work alongside peers and store leaders, learning and sharing ideas while serving customers and resolving issues.

Effective at balancing customer needs and performance goals.

At least 6 months of customer service and/or sales experience, retail environment preferred.

What We Can Offer You in Exchange for Your World‑Class Work

Competitive base pay plus commission (starting at $15/hour)

Benefits for part‑time and full‑time associates

Medical, dental and vision benefits

401(k) Plan

Generous paid time‑off programs

Phone service discounts

Serious growth potential for your career!

Requirements

At least 18 years of age

Legally authorized to work in the United States

High School Diploma or GED

Bilingual candidates encouraged to apply.

This is an opportunity to do something special and join a company revolutionizing the wireless industry. We invite you to apply today! #NeverStopGrowing

We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. We are an equal opportunity employer and welcome everyone to our team.

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