Advanced Correctional Healthcare, Inc.
Instructional Designer
Advanced Correctional Healthcare, Inc., Franklin, Tennessee, us, 37068
Position Overview
This position is in-office, Monday through Friday, 8 a.m. to 5 p.m.
Our associates deliver a higher standard of business services to support medical care and behavioral health care. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier.
Essential Functions
Develop and nurture partnerships with subject matter experts (SMEs) to satisfy client requests
Research training requests through available data, case studies, laws/statutes, case law, and industry standards
Draft training goals, learning objectives, and behavioral modification points for training materials
Design and develop learning solutions that include instructor‑led training (ILT) (PPT presentations), eLearning (LMS modules), and alternative learning solutions (job aids, info graphics)
Ensure the organizational document review process (DRP) is completed for each training
Adhere to the Spark Training Style Guide to ensure consistent design across projects
Demonstrate initiative in learning new software, as indicated, to design interactive training materials
Develop an organizational and basic correctional industry knowledge base
Pursue opportunities to learn and grow as an instructional designer
Demonstrate familiarity with the Articulate 360 Suite
Demonstrate intermediate proficiency in PPT and other Microsoft Suite applications (Word, Excel)
Actively participate in the recognition program
Complete assigned LMS training by due date
Maintain an accurate and up-to-date position BUS plan and goals
Any and all other duties as assigned
Training Expectations Associates in this role are expected, as a condition of employment, to complete all training assigned within a reasonable time period, generally within less than 15 days.
Emotional Intelligence To be successful in the organization, associates should have a high EQ. This is necessary to communicate productively, to build and maintain relationships, to recognize and reduce stress, to defuse conflict situations and to increase job satisfaction. Our associates in this role should:
Demonstrate commitment and dedication to providing associate support and guidance to solve problems and make lives easier.
Have strong organizational skills that reflect the ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail.
Ability to handle confidential information with discretion and reflect the importance of privacy and confidentiality concerning employee's personal information.
Excellent interpersonal skills with the ability to always manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Communicate, relate, and manage professional relationships tactfully and respectfully at all levels of the organization.
Supervisory Responsibility This is not a supervisory position. This position does not have the authority to hire, fire, discipline, discharge, assign overtime, and/or direct and assign work, with the ability to effectively recommend any of these actions.
Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is NOT a hybrid, telecommute or remote role. This role is 100% in-office.
Physical Demands This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend, or stand, as necessary.
Position Type/Expected Hours Of Work This is a full‑time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.
Travel This position occasionally may require travel.
Qualifications
Bachelor’s degree required
2+ years of experience in designing instructor led training (ILT) is required
Experience working with Subject Matter Experts (SME) is required
Experience with Articulate is preferred
Strong Microsoft Office, design, and written communication skill sets
Working knowledge of graphic design software (Adobe preferred)
Exceptional attention to detail and organizational skills
Ability to work both independently and collaboratively as a part of a team
Trustworthy, confident, and responsible when handling or presenting sensitive information
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Our associates deliver a higher standard of business services to support medical care and behavioral health care. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier.
Essential Functions
Develop and nurture partnerships with subject matter experts (SMEs) to satisfy client requests
Research training requests through available data, case studies, laws/statutes, case law, and industry standards
Draft training goals, learning objectives, and behavioral modification points for training materials
Design and develop learning solutions that include instructor‑led training (ILT) (PPT presentations), eLearning (LMS modules), and alternative learning solutions (job aids, info graphics)
Ensure the organizational document review process (DRP) is completed for each training
Adhere to the Spark Training Style Guide to ensure consistent design across projects
Demonstrate initiative in learning new software, as indicated, to design interactive training materials
Develop an organizational and basic correctional industry knowledge base
Pursue opportunities to learn and grow as an instructional designer
Demonstrate familiarity with the Articulate 360 Suite
Demonstrate intermediate proficiency in PPT and other Microsoft Suite applications (Word, Excel)
Actively participate in the recognition program
Complete assigned LMS training by due date
Maintain an accurate and up-to-date position BUS plan and goals
Any and all other duties as assigned
Training Expectations Associates in this role are expected, as a condition of employment, to complete all training assigned within a reasonable time period, generally within less than 15 days.
Emotional Intelligence To be successful in the organization, associates should have a high EQ. This is necessary to communicate productively, to build and maintain relationships, to recognize and reduce stress, to defuse conflict situations and to increase job satisfaction. Our associates in this role should:
Demonstrate commitment and dedication to providing associate support and guidance to solve problems and make lives easier.
Have strong organizational skills that reflect the ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail.
Ability to handle confidential information with discretion and reflect the importance of privacy and confidentiality concerning employee's personal information.
Excellent interpersonal skills with the ability to always manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Communicate, relate, and manage professional relationships tactfully and respectfully at all levels of the organization.
Supervisory Responsibility This is not a supervisory position. This position does not have the authority to hire, fire, discipline, discharge, assign overtime, and/or direct and assign work, with the ability to effectively recommend any of these actions.
Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is NOT a hybrid, telecommute or remote role. This role is 100% in-office.
Physical Demands This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend, or stand, as necessary.
Position Type/Expected Hours Of Work This is a full‑time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.
Travel This position occasionally may require travel.
Qualifications
Bachelor’s degree required
2+ years of experience in designing instructor led training (ILT) is required
Experience working with Subject Matter Experts (SME) is required
Experience with Articulate is preferred
Strong Microsoft Office, design, and written communication skill sets
Working knowledge of graphic design software (Adobe preferred)
Exceptional attention to detail and organizational skills
Ability to work both independently and collaboratively as a part of a team
Trustworthy, confident, and responsible when handling or presenting sensitive information
#J-18808-Ljbffr