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Troopr.ai

Product Designer- B2B

Troopr.ai, Poland, New York, United States

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At Troopr Labs, we are imagining a future where an AI-powered conversational platform is at the center of your digital workplace delivering delightful employee experiences. The potential of this future is what drives us every day.

Role Overview We are a small tightly knit team building world class software products used by companies like Spotify, Starbucks, Netflix and Snowflake. This is a full time remote position with the opportunity to work directly with the founders and make a direct and immediate impact on the productivity of 1000s of teams around the world.

As a Designer at Troopr, you'll be at the forefront of crafting exceptional user experiences with a particular focus on conversational chatbot solutions. Your role will encompass a broad spectrum of responsibilities that are pivotal to our product's success.

Key Responsibilities

Deeply understand Troopr’s product, features, and user pain points

Map and document all user workflows for complete clarity

Conduct research to uncover user behaviors, pain points, and needs

Organize product content for smooth and intuitive navigation

Simplify complex workflows into seamless, user-friendly experiences

Design high-quality wireframes and interactive prototypes in Figma

Validate designs through regular user testing and apply improvements

Build and maintain a scalable Figma design system to ensure UI consistency

Build and maintain responsive marketing pages and prototypes in Webflow

Collaborate with founders, PMs, and developers to align design with product and business goals

Stay updated on industry trends and identify opportunities for innovation

Requirements

3+ years of B2B SaaS product experience preferably

Proficient in Figma and webflow

Worked on designing complex technical software products

Troopr is an automation platform powering modern workplaces. Troopr solution for IT and operations teams delivers instant workplace helpdesk solutions powered by Slack, Jira and Confluence. Founded in 2019, we are building a better way to get work done. Rather than force people to sign into multiple tools, Troopr connects to your tools in one easy interface in Slack.

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