Littleton, CO
* Develop and implement communication plans for department programs, capital projects, and public initiatives.* Align messaging with citywide communication strategies, ensuring consistency across departments.* Craft clear, accessible messages to inform the public about infrastructure projects, service changes, sustainability efforts, and emergency operations.* Provide strategic advice to Public Works leadership and project managers regarding communication needs and public perception.* Serve as a departmental spokesperson and media liaison; draft press releases, media advisories, and statements.* Respond to public and media inquiries in coordination with the City’s Communications Department.* Coordinate public information during emergencies, road closures, and service disruptions.* Build and maintain strong relationships with journalists, community partners, and civic organizations.* Collaborate with engineers, planners, and project managers, and the city’s Community Engagement Manager to ensure the public has access to accurate project information.* Support stakeholder outreach and manage feedback channels to capture community input.* Develop internal communication tools to support employee engagement within the department.* Monitor public sentiment and provide recommendations for improved engagement and trust-building.* Track communication metrics, media coverage, and engagement data to assess effectiveness.* Prepare reports and presentations summarizing communication outcomes and recommendations for improvement.* Bachelor’s degree in communications, public relations, journalism, marketing, public administration, or a related field.* Three to five years of experience in communications, public affairs, marketing, or community engagement (experience with public works or infrastructure preferred).* Experience writing for multiple formats: web, social media, newsletters, press releases, brochures, and public meeting materials.* Familiarity with large capital project communication, construction impacts, or infrastructure-related messaging.* Understanding of crisis communication and emergency response coordination.* Experience planning and executing public outreach campaigns.* Basic graphic design, video editing, or content creation skills (Adobe Creative Suite, Canva, etc.).* Ability to translate technical engineering concepts into plain language.* Must be able to pass a pre-employment criminal background check and motor vehicle records check.* Master’s degree in communications, public administration, or a related field.* Experience working with engineering or technical staff to develop accessible messaging.* Knowledge of local government processes, public records laws, and ADA communication standards.* Knowledge and understanding of the AP style.* Bilingual or multilingual proficiency.* Comprehensive understanding of public communication principles, crisis communication, and media relations.* Exceptional writing, editing, and storytelling skills, including advanced knowledge and ability to write accurately in the AP style.* Strong strategic thinking and project management abilities.* Proficiency with digital communication tools, content management systems, and social media analytics.* Ability to work collaboratively across departments and with diverse community stakeholders.* Familiarity with public works operations, capital improvement processes, and environmental or infrastructure topics is highly desirable.* Strong technical skills and ability to use technology to effectively communicate and complete work.* Commitment to equity, transparency, and community-centered communication.* Primarily office-based with frequent attendance at community meetings, press events, and field visits to project sites.* May require occasional evening or weekend work for public engagement or emergency response communications.
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