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Innovative Client Connections

Marketing Campaign Specialist

Innovative Client Connections, Battle Creek, Michigan, United States, 49014

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ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.

Job Description Guest Service Requirements:

Provide a friendly, personal demeanor with a willingness to interact

Provide professional and friendly guest services

Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times

Safety Requirements:

Ability to work safely and prevent personal injury

Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions

The Marketing Programs Supervisor will be evaluated on the following leadership qualities:

Accountability

Development

Working relationships

Judgment

Quality of work

Job skills knowledge

Productivity

Dependability

Reliability

Written communication

Verbal communication

Manageability

Appearance

Teamwork

Guest satisfaction

Skills:

Must have strong problem solving skills

Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the general public.

Ability to maintain a high level of confidentiality

Ability to demonstrate a positive attitude at all times

Ability to keep an open and objective view

Ability to listen empathetically and be respectful at all times

Ability to maintain composure and stay focused

Ability to maintain personal integrity

Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions

Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Must have good positive energy to make it through the day

Must be able to read the computer monitors

Must be able to print legibly for guests to read

Must be observant and quick to respond to various situations

Must be fluent in both written and spoken English language

Must be able to move quickly through work and set the pace in the office and/or venue

Must be able to sit and/or stand for extended periods of time

Must be able to push and lift up to 50 lbs.

Ability to use hands to handle, or feel objects, tools or controls

Work Environment & Schedule:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Large office environment

Noise level in the work environment is usually moderate

Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume

Work varied shifts to include days, nights, weekends and holidays

Qualifications Education/Requirements:

1-2 years of experience with marketing / customer service/ hospitality or serving

Proof of eligibility to work in the United States

Valid Driver’s License

18+ years of age

Maintain a professional, neat and well-groomed appearance adhering to Company standards

Additional Information A member of the Human Resources Department will be contacting qualified applicants within 72 hours of receipt of their application.

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