Ptownchamber
Tourism Marketing Manager
Position Summary: The Tourism Marketing Manager supports the Director of Tourism and the Tourism Department’s administrative operations. The role includes responding to visitor inquiries via email and phone, maintaining the advertising calendar, regularly updating the Tourism website, responding to social media inquiries, processing invoices for payment, monthly analytic platform reporting, and maintaining accurate records of all Tourism activity. The position also assists with executing the department’s marketing and communications plan, coordinating the Tourism Fund Grant Program, Visitor Center and Senior Volunteers, Firehouse No. 3 as a community asset, and Visitor Services Board meetings and minutes.
Responsibilities
Respond to visitor inquiries via email, phone, and in person.
Maintain the advertising calendar and update the Tourism website.
Respond to social media inquiries and manage social media resources (Facebook, Instagram, YouTube, TikTok).
Process invoices for payment and manage department billing, bookkeeping, and record‑keeping.
Generate and analyze monthly reports on website analytics and visitor trends.
Coordinate the Tourism Fund Grant Program, including applications, analysis, grant agreements, reports, and reimbursements.
Coordinate Visitor Center and Senior Volunteers, Firehouse No. 3, and Visitor Services Board meetings and minutes.
Assist the Director with preparing monthly department reports, budgeting, and the five‑year plan.
Support the execution of marketing activities: press releases, radio scripts, social media content, and video development.
Manage the annual events calendar (print and digital).
Assist with special projects and provide support to other management and support staff as needed.
Maintain confidentiality and demonstrate sound judgment in handling sensitive information.
Qualifications
Bachelor’s degree or higher in marketing, communications, business, or a related field.
Minimum of five years of related office and marketing experience, or an equivalent combination of education, training, and experience.
Valid driver’s license and willingness to travel as required.
Proficient in MS Word, Excel, PowerPoint, Adobe Acrobat, WordPress, and Foundant Grant Management Software.
Excellent oral and written communication skills, with the ability to interact professionally with the public, stakeholders, and media.
Strong organizational skills, detail‑oriented, and capable of multitasking and prioritizing under pressure.
Ability to maintain confidential information and exercise sound judgment and discretion.
Equal Opportunity Employer The Town of Provincetown, Massachusetts is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, sex, national origin, marital status, age, sexual preference, or any other category protected under the state and federal anti‑discrimination laws.
Application Information For initial consideration, please send your completed application, cover letter, and résumé to Human Resources, Town of Provincetown, 260 Commercial Street, Provincetown, MA 02657, or via email at hr@provincetown-ma.gov, by December 5th 2025 at 12 PM. The position is open until filled.
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Responsibilities
Respond to visitor inquiries via email, phone, and in person.
Maintain the advertising calendar and update the Tourism website.
Respond to social media inquiries and manage social media resources (Facebook, Instagram, YouTube, TikTok).
Process invoices for payment and manage department billing, bookkeeping, and record‑keeping.
Generate and analyze monthly reports on website analytics and visitor trends.
Coordinate the Tourism Fund Grant Program, including applications, analysis, grant agreements, reports, and reimbursements.
Coordinate Visitor Center and Senior Volunteers, Firehouse No. 3, and Visitor Services Board meetings and minutes.
Assist the Director with preparing monthly department reports, budgeting, and the five‑year plan.
Support the execution of marketing activities: press releases, radio scripts, social media content, and video development.
Manage the annual events calendar (print and digital).
Assist with special projects and provide support to other management and support staff as needed.
Maintain confidentiality and demonstrate sound judgment in handling sensitive information.
Qualifications
Bachelor’s degree or higher in marketing, communications, business, or a related field.
Minimum of five years of related office and marketing experience, or an equivalent combination of education, training, and experience.
Valid driver’s license and willingness to travel as required.
Proficient in MS Word, Excel, PowerPoint, Adobe Acrobat, WordPress, and Foundant Grant Management Software.
Excellent oral and written communication skills, with the ability to interact professionally with the public, stakeholders, and media.
Strong organizational skills, detail‑oriented, and capable of multitasking and prioritizing under pressure.
Ability to maintain confidential information and exercise sound judgment and discretion.
Equal Opportunity Employer The Town of Provincetown, Massachusetts is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, sex, national origin, marital status, age, sexual preference, or any other category protected under the state and federal anti‑discrimination laws.
Application Information For initial consideration, please send your completed application, cover letter, and résumé to Human Resources, Town of Provincetown, 260 Commercial Street, Provincetown, MA 02657, or via email at hr@provincetown-ma.gov, by December 5th 2025 at 12 PM. The position is open until filled.
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