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AdventHealth

Product Strategy and Design Lead

AdventHealth, Florida, New York, United States

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Human-Centered Design Lead Join

AdventHealth

to shape the future of healthcare technology. We’re looking for a

Human-Centered Design Lead

to join

FORGE , AdventHealth’s IT innovation team, where we blend deep user empathy with real-world testing to shape digital solutions that truly matter.

What You’ll Do Lead discovery research that determines whether our technology ideas solve the right problems in the right ways. You’ll own end-to-end research processes, turning insights into actionable design directions.

Responsibilities

User Research & Testing: Own the end-to-end research process — from framing questions to leading ethnographic studies, usability testing, field interviews, and synthesis.

Insight Translation: Turn complex human stories into actionable insights, journey maps, and service blueprints that guide product teams.

Prototyping & Experimentation: Rapidly prototype concepts and scenarios to explore what works.

Facilitation & Workshops: Plan and run inclusive sessions that elevate diverse voices and uncover new perspectives.

Storytelling for Impact: Communicate findings with clarity, empathy, and strategic influence across teams and leadership.

Qualifications

Bachelor’s degree (Required) or Master’s degree.

Benefits

Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Schedule Full time

Shift Day (United States of America)

Location 902 INSPIRATION AVE ALTAMONTE SPRINGS FL 32714

Balance professional growth with personal well-being at AdventHealth, where you’ll be valued for who you are and the unique experiences you bring to our purpose‑minded team.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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