Greystar
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Community Manager - Sarasota, FL
role at
Greystar
Overview The Community Manager leads daily operations, ensuring exceptional resident experiences, strong financial performance, and full regulatory compliance. The role serves as the primary liaison between ownership, residents, and the onsite team, driving operational excellence and long‑term community success.
Responsibilities
Respond promptly to resident concerns, complaints, and requests, taking appropriate action to resolve issues.
Complete required accounting, financial, administrative, operational, and other reports with accuracy and timeliness.
Serve as the liaison with ownership, investors, and regional/asset management teams, leading site visits and providing performance updates and market insights.
Oversee hiring, onboarding, training, performance, and professional development of team members, ensuring all required trainings and certifications are current.
Enforce lease terms, conduct periodic inspections, and coordinate with legal counsel for evictions, lease disputes, and compliance matters.
Conduct daily huddles, coaching sessions, and annual reviews to support team performance and resident satisfaction.
Supervise sales activities, monitor leasing team metrics, and conduct community tours to maintain occupancy goals.
Manage revenue through rent setting, fee collection, and financial reporting; oversee accounts payable/receivable and vendor billing accuracy.
Coordinate maintenance/service operations, enforce safety and cleanliness, and manage capital expenditures and vendor contracts.
Represent the community in external events and outreach marketing efforts.
Perform other duties as assigned that support community and brand success.
Qualifications
Bachelor’s degree in Business Management, Real Estate, or related field (preferred).
4–6 years of relevant experience in property management, sales, marketing, and customer service.
Strong communication, conflict resolution, and customer service skills.
Excellent organizational and multitasking abilities in a fast‑paced environment.
Self‑motivated, detail‑oriented, and capable of working independently and as a leader.
Required Skills & Certifications
Valid driver’s license and ability to operate a golf cart on property.
Proficiency with property management software (Entrata, Yardi, OneSite preferred).
Proficient in Internet, word processing, spreadsheet, and database management.
Management and supervisory skills sufficient to hire, lead, and evaluate team members.
Benefits
Competitive medical, dental, vision, disability, and life insurance.
Generous paid time off and 401(k) with company match.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Paid sabatical after 10 years of service and 6‑week paid sabatical for newer hires.
Employee assistance program, charitable giving program, and critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Additional Information Greystar will consider qualified applicants with arrest and conviction records. Greystar will never request your banking details or other sensitive personal information during the interview process; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Community Manager - Sarasota, FL
role at
Greystar
Overview The Community Manager leads daily operations, ensuring exceptional resident experiences, strong financial performance, and full regulatory compliance. The role serves as the primary liaison between ownership, residents, and the onsite team, driving operational excellence and long‑term community success.
Responsibilities
Respond promptly to resident concerns, complaints, and requests, taking appropriate action to resolve issues.
Complete required accounting, financial, administrative, operational, and other reports with accuracy and timeliness.
Serve as the liaison with ownership, investors, and regional/asset management teams, leading site visits and providing performance updates and market insights.
Oversee hiring, onboarding, training, performance, and professional development of team members, ensuring all required trainings and certifications are current.
Enforce lease terms, conduct periodic inspections, and coordinate with legal counsel for evictions, lease disputes, and compliance matters.
Conduct daily huddles, coaching sessions, and annual reviews to support team performance and resident satisfaction.
Supervise sales activities, monitor leasing team metrics, and conduct community tours to maintain occupancy goals.
Manage revenue through rent setting, fee collection, and financial reporting; oversee accounts payable/receivable and vendor billing accuracy.
Coordinate maintenance/service operations, enforce safety and cleanliness, and manage capital expenditures and vendor contracts.
Represent the community in external events and outreach marketing efforts.
Perform other duties as assigned that support community and brand success.
Qualifications
Bachelor’s degree in Business Management, Real Estate, or related field (preferred).
4–6 years of relevant experience in property management, sales, marketing, and customer service.
Strong communication, conflict resolution, and customer service skills.
Excellent organizational and multitasking abilities in a fast‑paced environment.
Self‑motivated, detail‑oriented, and capable of working independently and as a leader.
Required Skills & Certifications
Valid driver’s license and ability to operate a golf cart on property.
Proficiency with property management software (Entrata, Yardi, OneSite preferred).
Proficient in Internet, word processing, spreadsheet, and database management.
Management and supervisory skills sufficient to hire, lead, and evaluate team members.
Benefits
Competitive medical, dental, vision, disability, and life insurance.
Generous paid time off and 401(k) with company match.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Paid sabatical after 10 years of service and 6‑week paid sabatical for newer hires.
Employee assistance program, charitable giving program, and critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Additional Information Greystar will consider qualified applicants with arrest and conviction records. Greystar will never request your banking details or other sensitive personal information during the interview process; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr