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Mattel, Inc.

American Girl Restaurant Food Expeditor (Part-Time)

Mattel, Inc., Chicago, Illinois, United States, 60290

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American Girl Restaurant Food Expeditor (Part-Time) Join Mattel, Inc. as an American Girl Restaurant Food Expeditor (Part-Time) in the AG Retail Flagship Chicago location. This role supports the mission of celebrating girls by providing exceptional service.

Base pay range $17.00/hr - $19.50/hr

What Your Impact Will Be

Treat all guests equally and respectfully. Service all guests with proper etiquette and AG standards, including delivering food and beverages, upselling, and maintaining tables.

Initiate conversations with customers and provide personalized attention. Display a friendly demeanor and passion for a child‑friendly environment.

Use sound judgment with challenging service situations, react quickly and professionally, and involve a supervisor when needed.

Manage special requests and birthday information accurately and timely. Assist with parties and store-wide events, stocking supplies, and other projects as requested.

Follow food safety guidelines, including proper labeling, FIFO, temperature control, and avoiding cross‑contamination.

Have knowledge and understanding of local and state health sanitation laws.

Follow company safety and sanitation guidelines for personal hygiene.

What We’re Looking For

SERV Safe certification, preferred.

1 to 2 years of experience, preferred.

Experience working with children, preferred.

Impeccable customer service skills.

Must be able to work a flexible schedule, including nights, weekends, and holidays.

Mattel is an Equal Opportunity Employer where we welcome all job seekers. All applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran status, disability status, or any other basis protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act.

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