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Valiant Residential

Community Manager - San Antonio, TX

Valiant Residential, San Antonio, Texas, United States, 78208

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Community Manager - San Antonio, TX Valiant Residential

Location: San Antonio, TX

Position Overview Valiant Residential is seeking a Community Manager who is responsible for supervising, controlling, and planning the day‑to‑day activities of the apartment community. The role includes implementing company policies, procedures, and programs that assure a well‑managed, well‑maintained building while complying with all regulatory agencies and investor requirements.

We Are Valiant With over 37 years of experience, Valiant Residential is a next‑generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a Valiant Spirit—bold, innovative, and committed to excellence—fostering prosperous partnerships and long‑term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.

Why Work at Valiant At Valiant Residential, we don’t just offer jobs—we build careers. Consistently ranked as a “Top Place to Work,” we are a leader in the property management industry, driven by bold, innovative professionals who make an impact. We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.

What You’ll Be Doing

Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel.

Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment, ensuring all administrative processes involving personnel are handled timely.

Determine transitions and promotions for on‑site personnel.

File reports regarding any work‑related injuries.

Maintain accurate records of all community transactions and submit on a timely basis.

Prepare annual budgets and income projections accurately. Ensure that all rents and late fees/check charges are collected, posted, and deposited promptly.

Review, code, and approve invoices for payments.

Make daily bank deposits.

Ensure the property is rented to full capacity.

Utilize marketing strategies to secure prospective residents.

Oversee the effectiveness of the Assistant Community Manager and Leasing Agent associates’ use of policies and procedures.

Ensure leasing practices conform to federal, state, and local law. Obtain credit and criminal reports for all prospective residents and ensure company policies and standards are met.

Prepare, process, and sign all leases and related forms or supervise others in doing so.

Collect rents and late charges, handle delinquent accounts, or supervise others in doing so.

Aggressively pursue lease renewals, sending notices at least 45 days before expiration.

Supervise leasing employees, ensuring good closing techniques.

Handle evictions and landlord liens.

Maintain resident files, including move‑in sheets, move‑out notices, security dispositions, and warnings.

Ensure residents are provided with a clean, safe, and well‑maintained community.

Ensure maintenance requests are handled on an immediate one‑call basis, notifying residents if parts must be ordered.

Maintain common areas.

Ensure the availability of make‑ready vacant units.

Oversee risk management and emergency procedures.

Continually inspect the property, record deficiencies, and take necessary action within budget limits.

Maintain key control coding for all units and areas.

Handle emergencies, report accidents and emergency situations immediately, and prepare all proper reports.

Review weekly reports for accuracy and completeness.

Supervise outside contractors working on the property.

Prepare the property for code inspections, mortgage inspections, and other inspections as directed by the Regional Community Supervisor.

Report to the Regional Community Supervisor any violations of company policy by employees.

Develop and enforce community policies and rules.

Requirements

Minimum of 3+ years of property management experience.

Ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action.

Strong verbal and written communication skills in English to interact with team members, residents, vendors, and other stakeholders.

Bilingual in Spanish is a plus.

Achieve Fair Housing certification before interacting with prospects or residents.

Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite (Word, Excel, Outlook), and community software applications.

Knowledge of OSHA laws and regulations. Ability to work evenings and weekends. Present oneself in a neat, clean, and professional manner throughout the workday and while present in the community.

Comply with expectations as demonstrated in the Employee Handbook. Successfully pass a drug test.

College degree preferred.

Certified Apartment Manager (CAM).

Accredited Resident Manager (ARM) preferred.

If you have a Valiant Spirit—bold, driven, and ready to make an impact, we want you on our team. Third‑Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third‑party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.

Americans With Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Marketing and Sales

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