Cloudten Residential
Community Manager - Multi-Site
Cloudten Residential, Fairmount, Indiana, United States, 46928
Multi-Site Community Manager - Almr and Fairmount Apartments
CloudTenis a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great group in the Portland metro area. Our diverse portfolio of properties, ranging from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties, offers renters the options for services and amenities they desire. Long story short – our sweet spot is all things multi-family.
With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, CloudTen flies high above the status quo. CloudTen’s dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike – always learning forward to create a positive living experience.
About this role The ideal candidate will have prior property management experience, be highly organized, have the ability to communicate effectively with people and present a positive, professional image. The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising and resident relations.
Salary range $33.00 - $34.00 DOE
What you’ll do - Includes but are not limited to ADMINISTRATIVE
Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.
Inspects property common areas, apartment units and grounds on a regular basis.
Offers recommendations to management regarding improvements to the overall operation of the community.
Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.
Demonstrates understanding of financial and operational reporting requirements.
Responsible for ensuring the timely and accurate submission of payroll summary sheets for team.
FINANCIAL
Ensures that all rent payments are collected from both current and previous residents.
Ensures daily community deposits in regard to rent collections and any other miscellaneous income.
Ensures non-payment notices are distributed to all delinquent residents and completes follow-up activity regarding non-payment of rent, or eviction proceedings.
Adhere to company accounting directives, including but not limited to weekly and monthly reports, income accounting, expense control and administration and daily bank deposits.
Maintains a general working knowledge of federal and state laws in regard to the collection of delinquent accounts.
Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.
Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.
Prepares and follows guidelines of the community operating budget and makes recommendations for ways to maximize income and minimize expenses.
MARKETING/LEASING
Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective residents, sell apartment features/benefits, secure commitments and deposits from prospective Residents.
Ensures daily input of all resident information in relation to leasing traffic, move-ins, move-outs, apartment conditions, etc.
Ensure the completion of residential lease administration. Ensures that all leases and addenda are completed accurately in regard to addresses, names, rates, etc.
Maintains up-to-date knowledge of market and competitive properties.
Ensures timely renewals of existing residents.
Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
Monitors closing ratios of leasing associates to ensure requirements are met and provides additional training as necessary.
Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.
Ensures that staff is implementing resident retention and renewal programs to build customers for life.
Inspects property common areas, models, and vacant units on a regular basis and completes the community inspection report.
Reviews and approves or rejects resident applications.
LEADERSHIP
Assists the overall team effort through effective leadership.
Analyzes concerns associated with apartments that are slow to lease and provides solutions.
Assumes supervisory responsibilities and management of the property.
Identifies and addresses issues associated with a supervisory position, including hiring, training, coaching and evaluating on-site employees.
Provides staff with direction, guidance and tools to perform well. Provides clear and concise instructions for effective management of on-site staff.
Conducts staff meetings on a regular basis.
CUSTOMER SERVICE
Assists in the handling of resident service requests and various concerns as required.
Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
Ensure that residents are provided with a clean, safe, well-maintained community.
Ensures security deposit dispositions are prepared in a consistent manner immediately after move-out, time being of the essence.
Maintain high standards of resident service and relations.
Ensures rents are collected and accurately account for all monies in a timely manner.
Collect delinquent rents and notify supervisor so they may approve to initiate unlawful detainer actions as appropriate.
Ensure that maintenance requests are handled as quickly, efficiently and effectively as possible and always within 24 hours. If parts must be ordered, causing a delay, residents should be notified timely. If the work order is not resolved within 48 hours, the regional manager should be notified.
Supervise contractors working on the property.
Adhere to Fair Housing Policy, ADA, Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.
Assist in promoting CloudTen Residential.
Attends and participates in training seminars as requested. Ensures all on-site staff have enrolled in and completed necessary courses.
Works well as part of a team.
What you’ll need
2 years Property management preferred.
Professional Appearance
Strong Customer Service
Professional experience with Property Marketing, Entrata, Excel, Onesite preferred.
Who you are
Focused with high attention to detail
Curious and proactive
Growth-oriented and well-organized
Disciplined and self sufficient
Tech savvy
What’s in it for you We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:
Competitive compensation and career growth –
As our company continues to grow and expand, so do the opportunities for our team.
Comprehensive Health Benefits –
We offer medical, dental, and vision insurance to keep you and your family healthy.
Tax-Saving Benefits
– Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
Peace of Mind
– Company-paid life insurance offers financial protection for you and your loved ones.
Work Model
– Strong support for a work-life balance while keeping you connected and engaged.
Time to Recharge
– Generous
paid vacation sick leave, and holidays
so you can truly unplug and come back refreshed.
CloudTen Residential is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
#J-18808-Ljbffr
With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, CloudTen flies high above the status quo. CloudTen’s dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike – always learning forward to create a positive living experience.
About this role The ideal candidate will have prior property management experience, be highly organized, have the ability to communicate effectively with people and present a positive, professional image. The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising and resident relations.
Salary range $33.00 - $34.00 DOE
What you’ll do - Includes but are not limited to ADMINISTRATIVE
Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.
Inspects property common areas, apartment units and grounds on a regular basis.
Offers recommendations to management regarding improvements to the overall operation of the community.
Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.
Demonstrates understanding of financial and operational reporting requirements.
Responsible for ensuring the timely and accurate submission of payroll summary sheets for team.
FINANCIAL
Ensures that all rent payments are collected from both current and previous residents.
Ensures daily community deposits in regard to rent collections and any other miscellaneous income.
Ensures non-payment notices are distributed to all delinquent residents and completes follow-up activity regarding non-payment of rent, or eviction proceedings.
Adhere to company accounting directives, including but not limited to weekly and monthly reports, income accounting, expense control and administration and daily bank deposits.
Maintains a general working knowledge of federal and state laws in regard to the collection of delinquent accounts.
Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.
Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.
Prepares and follows guidelines of the community operating budget and makes recommendations for ways to maximize income and minimize expenses.
MARKETING/LEASING
Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective residents, sell apartment features/benefits, secure commitments and deposits from prospective Residents.
Ensures daily input of all resident information in relation to leasing traffic, move-ins, move-outs, apartment conditions, etc.
Ensure the completion of residential lease administration. Ensures that all leases and addenda are completed accurately in regard to addresses, names, rates, etc.
Maintains up-to-date knowledge of market and competitive properties.
Ensures timely renewals of existing residents.
Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
Monitors closing ratios of leasing associates to ensure requirements are met and provides additional training as necessary.
Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.
Ensures that staff is implementing resident retention and renewal programs to build customers for life.
Inspects property common areas, models, and vacant units on a regular basis and completes the community inspection report.
Reviews and approves or rejects resident applications.
LEADERSHIP
Assists the overall team effort through effective leadership.
Analyzes concerns associated with apartments that are slow to lease and provides solutions.
Assumes supervisory responsibilities and management of the property.
Identifies and addresses issues associated with a supervisory position, including hiring, training, coaching and evaluating on-site employees.
Provides staff with direction, guidance and tools to perform well. Provides clear and concise instructions for effective management of on-site staff.
Conducts staff meetings on a regular basis.
CUSTOMER SERVICE
Assists in the handling of resident service requests and various concerns as required.
Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
Ensure that residents are provided with a clean, safe, well-maintained community.
Ensures security deposit dispositions are prepared in a consistent manner immediately after move-out, time being of the essence.
Maintain high standards of resident service and relations.
Ensures rents are collected and accurately account for all monies in a timely manner.
Collect delinquent rents and notify supervisor so they may approve to initiate unlawful detainer actions as appropriate.
Ensure that maintenance requests are handled as quickly, efficiently and effectively as possible and always within 24 hours. If parts must be ordered, causing a delay, residents should be notified timely. If the work order is not resolved within 48 hours, the regional manager should be notified.
Supervise contractors working on the property.
Adhere to Fair Housing Policy, ADA, Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.
Assist in promoting CloudTen Residential.
Attends and participates in training seminars as requested. Ensures all on-site staff have enrolled in and completed necessary courses.
Works well as part of a team.
What you’ll need
2 years Property management preferred.
Professional Appearance
Strong Customer Service
Professional experience with Property Marketing, Entrata, Excel, Onesite preferred.
Who you are
Focused with high attention to detail
Curious and proactive
Growth-oriented and well-organized
Disciplined and self sufficient
Tech savvy
What’s in it for you We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:
Competitive compensation and career growth –
As our company continues to grow and expand, so do the opportunities for our team.
Comprehensive Health Benefits –
We offer medical, dental, and vision insurance to keep you and your family healthy.
Tax-Saving Benefits
– Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
Peace of Mind
– Company-paid life insurance offers financial protection for you and your loved ones.
Work Model
– Strong support for a work-life balance while keeping you connected and engaged.
Time to Recharge
– Generous
paid vacation sick leave, and holidays
so you can truly unplug and come back refreshed.
CloudTen Residential is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
#J-18808-Ljbffr