Allergy & ENT Associates
Referral Development Specialist/ Marketing
Allergy & ENT Associates, Houston, Texas, United States, 77246
Referral Development Specialist/ Marketing
Allergy & ENT Associates is a physician‑led team focused on enhancing patients’ well‑being with allergy, asthma, and sinus conditions. We seek a Referral Development Specialist to strengthen referral relationships with physicians and healthcare providers to drive patient growth.
What we’re about As a multi‑state, physician‑led team of specialized providers and dedicated staff, we are focused on enhancing the well‑being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Benefits
Health Insurance
Dental & Vision Insurance
401(k)
Life Insurance
PTO & Holidays
Short‑ & Long‑Term Disability
Position Summary The Referral Development Specialist plays a critical role in strengthening referral relationships with physicians and healthcare providers to drive patient growth. Working closely with the Director of Marketing, the role builds and maintains strong connections, tracks referral trends, and identifies opportunities for expansion. The specialist serves as a key liaison, ensuring seamless communication, education, and engagement; leads outreach efforts, coordinates events, and develops targeted marketing materials.
Essential Duties & Responsibilities
Partner with the Director of Marketing to develop and execute strategies that increase patient referrals and strengthen provider relationships.
Track, analyze, and report on referral trends to identify growth opportunities and areas for improvement.
Serve as a key point of contact for referring providers, ensuring ongoing engagement and satisfaction.
Establish and maintain strong relationships with identified physicians and medical practices in Houston, Austin, and Dallas.
Conduct regular meetings with potential and existing referring providers, including physicians, nurses, and other healthcare professionals.
Address provider inquiries and ensure referring offices have the necessary information to facilitate patient referrals confidently.
Plan and coordinate conferences, lunch‑and‑learns, and group events to educate and engage referring providers.
Represent the company at industry trade shows, conferences, and networking events to expand referral sources.
Work closely with the Director of Marketing to develop marketing collateral, presentations, and educational materials tailored to referral development.
Act as a liaison between referring providers and internal teams to ensure a seamless referral experience for patients.
Assist with special projects and initiatives that support marketing and business development efforts.
Stay informed on industry trends, competitor activities, and best practices to continuously enhance referral marketing strategies.
Qualifications
Bachelor’s degree in business, Marketing, Communications, or a related field (required).
Progressive sales, marketing, or business development experience in the healthcare industry (required).
Strong relationship‑building and interpersonal skills to effectively engage with physicians and healthcare professionals.
Self‑motivated, detail‑oriented, and highly organized with strong analytical and problem‑solving abilities.
Ability to independently conduct meetings with physicians and employers to market Allergy & ENT Associates and their family of practices.
Excellent verbal and written communication skills, with the ability to create compelling presentations and marketing materials.
50% travel required.
Knowledge, Skills, Abilities
Customer Service – Knowledge of principles and processes for providing customer service; ability to demonstrate activities designed to enhance internal and external customer satisfaction.
Organization – Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
Professional Maturity – Ability to separate emotional feelings from real issues and objectively challenge beliefs and biases.
Time Management – Managing one's own time and the time of others; ability to shift between multiple activities or sources of information.
Active Listening – Gives full attention to what others are saying, asks questions as appropriate, and does not interrupt at inappropriate times.
Interpersonal Communication – Writes and speaks effectively based on psychological, relational, situational, and cultural dynamics.
Communication – Ability to write and speak effectively using appropriate convention; actively listens; asks questions to verify understanding; uses tact and consideration when delivering feedback.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.
Must be able to stand and/or sit for extended periods of time; may require occasional lifting of 25 pounds or more.
Fast‑paced medical office environment; good eyesight and hearing, manual dexterity, full range of body motion required.
Occasional overtime; travel to various clinics may be required.
Work Environment Well‑lit, heated and/or air‑conditioned indoor office setting with adequate ventilation. Moderate noise (business office with computers and printers, light traffic). Typical schedule Monday through Friday with regular working hours; occasional overtime may be required.
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
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What we’re about As a multi‑state, physician‑led team of specialized providers and dedicated staff, we are focused on enhancing the well‑being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Benefits
Health Insurance
Dental & Vision Insurance
401(k)
Life Insurance
PTO & Holidays
Short‑ & Long‑Term Disability
Position Summary The Referral Development Specialist plays a critical role in strengthening referral relationships with physicians and healthcare providers to drive patient growth. Working closely with the Director of Marketing, the role builds and maintains strong connections, tracks referral trends, and identifies opportunities for expansion. The specialist serves as a key liaison, ensuring seamless communication, education, and engagement; leads outreach efforts, coordinates events, and develops targeted marketing materials.
Essential Duties & Responsibilities
Partner with the Director of Marketing to develop and execute strategies that increase patient referrals and strengthen provider relationships.
Track, analyze, and report on referral trends to identify growth opportunities and areas for improvement.
Serve as a key point of contact for referring providers, ensuring ongoing engagement and satisfaction.
Establish and maintain strong relationships with identified physicians and medical practices in Houston, Austin, and Dallas.
Conduct regular meetings with potential and existing referring providers, including physicians, nurses, and other healthcare professionals.
Address provider inquiries and ensure referring offices have the necessary information to facilitate patient referrals confidently.
Plan and coordinate conferences, lunch‑and‑learns, and group events to educate and engage referring providers.
Represent the company at industry trade shows, conferences, and networking events to expand referral sources.
Work closely with the Director of Marketing to develop marketing collateral, presentations, and educational materials tailored to referral development.
Act as a liaison between referring providers and internal teams to ensure a seamless referral experience for patients.
Assist with special projects and initiatives that support marketing and business development efforts.
Stay informed on industry trends, competitor activities, and best practices to continuously enhance referral marketing strategies.
Qualifications
Bachelor’s degree in business, Marketing, Communications, or a related field (required).
Progressive sales, marketing, or business development experience in the healthcare industry (required).
Strong relationship‑building and interpersonal skills to effectively engage with physicians and healthcare professionals.
Self‑motivated, detail‑oriented, and highly organized with strong analytical and problem‑solving abilities.
Ability to independently conduct meetings with physicians and employers to market Allergy & ENT Associates and their family of practices.
Excellent verbal and written communication skills, with the ability to create compelling presentations and marketing materials.
50% travel required.
Knowledge, Skills, Abilities
Customer Service – Knowledge of principles and processes for providing customer service; ability to demonstrate activities designed to enhance internal and external customer satisfaction.
Organization – Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
Professional Maturity – Ability to separate emotional feelings from real issues and objectively challenge beliefs and biases.
Time Management – Managing one's own time and the time of others; ability to shift between multiple activities or sources of information.
Active Listening – Gives full attention to what others are saying, asks questions as appropriate, and does not interrupt at inappropriate times.
Interpersonal Communication – Writes and speaks effectively based on psychological, relational, situational, and cultural dynamics.
Communication – Ability to write and speak effectively using appropriate convention; actively listens; asks questions to verify understanding; uses tact and consideration when delivering feedback.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.
Must be able to stand and/or sit for extended periods of time; may require occasional lifting of 25 pounds or more.
Fast‑paced medical office environment; good eyesight and hearing, manual dexterity, full range of body motion required.
Occasional overtime; travel to various clinics may be required.
Work Environment Well‑lit, heated and/or air‑conditioned indoor office setting with adequate ventilation. Moderate noise (business office with computers and printers, light traffic). Typical schedule Monday through Friday with regular working hours; occasional overtime may be required.
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
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