Conversational AI Product Manager - CX Strategy & Design

A technology solutions company based in California is seeking a Product Manager for Conversational AI and Customer Experience. This role involves designing and optimizing AI-driven customer interactions, owning the logic behind customer conversations, and ensuring seamless resolutions through automated channels. Ideal candidates will have over 5 years of experience, strong copywriting skills, and familiarity with NLU platforms. This position offers a one-year contract with a competitive hourly pay range. #J-18808-Ljbffr