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Toska Spa & Facial Bar

PT Social Media Coordinator (Charlotte,NC)

Toska Spa & Facial Bar, Charlotte, North Carolina, United States, 28245

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About Toska Spa Toska Spa is a luxury, European-inspired spa and skincare destination known for elevated treatments, curated product assortments, and a refined yet approachable guest experience. With multiple spa locations and a growing e-commerce business, Toska Spa is entering an exciting phase of brand growth, content expansion, and digital storytelling.

We are seeking a

Social Media Coordinator

to help shape and execute our social media presence across platforms—driving brand awareness, engagement, and conversion while maintaining a highly polished, editorial aesthetic.

Role Overview The Social Media Coordinator will be responsible for the

day-to-day management and execution of Toska Spa’s social media channels , while also

advising on paid social strategy, content development, and performance optimization . This role is both creative and analytical, requiring a strong visual eye, a deep understanding of social trends, and the ability to translate brand strategy into compelling digital content.

This role will collaborate closely with

marketing, e-commerce, and spa operations

to ensure social content supports business objectives across retail, services, launches, and brand initiatives.

Key Responsibilities Social Media Management & Execution

Manage and execute content across Instagram, TikTok, and emerging platforms

Maintain a consistent brand voice and visual identity aligned with Toska Spa’s luxury positioning

Plan, schedule, and publish content using a structured content calendar

Write thoughtful, on-brand captions and community-engaging copy

Monitor comments, DMs, and community interactions in a timely, brand-appropriate manner

Content Creation & Direction

Concept and create original content including Reels, short-form video, static posts, stories, and behind-the-scenes content

Direct and capture in-spa content (treatments, retail, team, ambiance, events)

Collaborate with internal teams and external partners on content shoots and campaigns

Advise on content trends, formats, and creative opportunities that align with brand goals

Paid Social & Performance Advisory

Advise on paid social strategies across Meta and other platforms (in partnership with leadership or external agencies)

Support content creation specifically optimized for paid social campaigns

Monitor performance metrics and provide insights on what content is driving engagement and conversions

Make recommendations for creative optimizations based on performance data

Reporting & Optimization

Track and report on key KPIs including engagement, reach, follower growth, and campaign performance

Analyze trends and audience behavior to inform content strategy

Continuously refine content approach based on performance insights

Qualifications

2–4+ years of experience in social media management, content creation, or digital marketing

Strong understanding of Instagram and TikTok, with experience growing and managing brand accounts

Proven ability to create high-quality, on-brand visual and video content

Experience advising on or supporting paid social campaigns (Meta preferred)

Familiarity with social media analytics and performance reporting

Experience in beauty, skincare, wellness, luxury retail, or hospitality is strongly preferred

Highly organized, proactive, and able to manage multiple initiatives simultaneously

Comfortable working in a fast-paced, entrepreneurial environment

What We’re Looking For

A strong aesthetic eye with an editorial, luxury sensibility

Someone who understands how to balance creativity with performance

A self-starter who can take ownership of social channels and make strategic recommendations

A collaborative partner who can work cross-functionally with marketing, e-commerce, and spa teams

Location

Based in

Charlotte, NC or Nashville, TN

preferred

Why Join Toska Spa

Be part of a growing luxury brand with strong creative vision

Opportunity to directly influence brand presence and growth

Collaborative, entrepreneurial environment with high visibility to leadership

Creative ownership with room to innovate and expand the role

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