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Asset Living

Community Manager

Asset Living, Reno, Nevada, United States, 89550

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Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that values leadership, collaboration, and growth.

Position Community Manager

– The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Personnel Management

Regular/daily onsite attendance is required

Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives

Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks

Complete weekly/daily office and maintenance staff schedules and assignments

Address performance problems; document appropriately and coordinate with direct supervisor and HR

Promote harmony and quality job performance of staff through supportive leadership

Ensure staff compliance with company policies and procedures

Financial Management: achieve NET operating income through cost control and revenue/leasing improvement; identify trends and recommend strategies

Develop yearly operating budgets/forecasts

Monitor timely receipt and reconciliation of deposits, rent collections, and charges

Monitor timely receipt, reconciliation, and coding of vendor invoices

Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management: develop yearly marketing plan and utilize marketing strategies and systems

Ensure leasing techniques are effective in obtaining closures, follow-up procedures, and accurate reporting

Respond to resident complaints, concerns, and requests to ensure resident satisfaction

Develop and implement resident retention programs (e.g., events, promotions, monthly newsletter)

Show, lease, and move in prospective residents

Administrative & Maintenance Management: ensure all administrative and leasing reporting is accurate and timely

Lead emergency team for the property; ensure proper response to emergencies within company guidelines

Maintain property appearance and ensure timely repairs; conduct regular property inspections

Plan and utilize property resources, equipment, and supplies economically

Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education/Experience

High School Diploma or equivalent; Bachelor’s degree preferred, or four years’ experience in housing; or one to two years related experience and/or training; or equivalent combination

Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

Ability to perform on-site software functions; basic computer skills required

Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

Regularly able to communicate with others, work overtime, weekends, and nights as needed

Frequently required to remain standing or sit for extended periods and move about between worksites

Occasionally required to climb ladders, stairs, and operate equipment; may lift up to 25 lbs; work in various environmental conditions

License/Equipment

Must have reliable transportation due to emergency on-call requirement

Salary Range $32 per year to $35 per year

This job description is not all-inclusive and may be amended at any time. The employee may be asked to perform additional duties or responsibilities as needed.

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