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Directive

Marketing Operations Manager (Remote US)

Directive, Columbus, Ohio, United States, 43224

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Marketing Operations Manager (Remote US) Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries.

We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns beyond expectations, sparking demand for bold, innovative brands. If you thrive on performance, love solving complex problems, and want your work actually to mean something, you’ll fit right in.

But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold?

About The Role Please note: internally, this role is titled Senior Manager, Revenue Operations.

Responsibilities

Lead day-to-day execution, managing cross-functional teams, overseeing client deliverables, surfacing cross-sell opportunities, and maintaining technical fluency across the RevOps ecosystem.

Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.

Build and maintain Asana project plans, workflows, and task assignments.

Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.

Lead weekly internal and client-facing leadership syncs, surfacing blockers, risks, and strategic recommendations.

Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders as needed.

Own key client relationships as primary or secondary point of contact, ensuring strategic alignment and operational excellence.

Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.

Translate technical insights into actionable, business-focused recommendations delivered through email, Slack, Zoom, and live presentations.

Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics.

Deliver operational clarity, improved reporting accuracy, and stronger RevOps performance—reflected in NPS, retention, and renewals.

Identify cross-sell opportunities and help expand client accounts through proactive RevOps roadmapping.

Run your book of business efficiently, creating the conditions for additional team members to be hired to support the scaled workload.

Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice.

Qualifications

Managed teams for a minimum of 2-3 years in the past and have been working in the Operations space for at least 5 years.

Demonstrated experience managing project workflows and building structured execution plans in Asana or project management tools.

Strong fluency in Harvest or other time tracking tools for project builds, time review, and operational accuracy.

Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.).

Ability to learn rapidly and dive into new tools, platforms, and architectures as needed.

Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact.

Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations.

Strong cross-functional collaboration skills, particularly with Account Strategists/Directors to identify cross-sell opportunities.

Excellent communication skills and the ability to influence Director-level stakeholders and clients.

A proactive, detail-oriented, data-driven mindset with an ownership mentality.

Success Metrics

Effectively audit, scope and provide guidance on RevOps projects and retainers.

Grow client accounts through strategic RevOps roadmapping and cross-functional collaboration.

Clients experience improved data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates.

Reach a point of scale where additional team members are hired to support the client load you’ve grown.

Mentor new hires, sharing technical processes and helping build our RevOps practice.

Benefits

Living wage at Directive.

Medical, dental, vision plans, disability, and life insurance coverage for you and your family.

Employer-paid full plan for you; 50% employer contribution for dependents.

Mental health: Access to certified therapists through Spring Health, membership to Headspace.

Physical: Gympass.

Unlimited PTO (2-week minimum), paid company holidays, birthday off, end-of-year recharge (Closed Dec 24 – Jan 1), paid parental leave.

Traditional and Roth 401(k) with 3% company match.

Annual bonus based on tenure, scaling over time.

Annual anniversary trip to Newport Beach, CA with peers and executive leadership.

Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to use our state‑of‑the‑art offices in Irvine, California. For some positions we may accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia.

This role operates 100% virtually from your home office. You will primarily collaborate via Zoom and Slack. You are required to operate a laptop (PC or Mac), use computer software platforms, and other office productivity tools. You must be able to remain stationary for extended periods, interpret written and oral communication, have reliable internet access, and present a professional background.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

EEO Statement At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Referral Bonus Referrals increase your chances of interviewing at Directive by 2x.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Marketing and Advertising

Industries Advertising Services

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