Mantrafitness
Mantra Fitness Front Desk Sales Associate - Orange County Studio
Mantrafitness, San Juan Capistrano, California, United States, 92675
The Sales Associate role assists in running all “front of house” fitness studio operations, with strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
Job Duties Include:
Establishes and maintains an effective referral program
Maintains accurate records using established Mantra sales systems.
Conducts telephone inquiries/follow up calls/customer care calls
Leads Mantra studio previews with prospects and/or fitness program holders
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio
Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
Must be able to participate in 1-2 scheduled workouts per week
Maintains an organized and clean lobby/front desk area
Responsible for processing accurate cash and credit card transactions
Follow up and follow through activities with all prospective clients
Responds immediately to member requests, inquiries and concerns.
Proper on-boarding all clients through the use of Client Intake Forms.
Works closely with Fitness Team to ensure that processes are fulfilled
Responsible for attending and participating in all relative training programs
Job Qualifications:
Excellent customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Solid verbal and written communication skills required
Able to multi-task and excel in a busy environment.
Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
Health & Fitness minded people strongly preferred
High school diploma required.
Ability to work and function in our Studio environment
Flexible to work day, evening and/or weekend hours as needed
Availability to train for the position - hours will vary based on studio needs.
Compensation & Benefits
This position offers competitive base salary + Commission; based on experience & performance.
Commission paid on sales
Opportunity to bonus, based on performance
Complimentary Studio Membership
Opportunity for growth and mentorship in our Instructor Training Program.
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Job Duties Include:
Establishes and maintains an effective referral program
Maintains accurate records using established Mantra sales systems.
Conducts telephone inquiries/follow up calls/customer care calls
Leads Mantra studio previews with prospects and/or fitness program holders
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio
Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
Must be able to participate in 1-2 scheduled workouts per week
Maintains an organized and clean lobby/front desk area
Responsible for processing accurate cash and credit card transactions
Follow up and follow through activities with all prospective clients
Responds immediately to member requests, inquiries and concerns.
Proper on-boarding all clients through the use of Client Intake Forms.
Works closely with Fitness Team to ensure that processes are fulfilled
Responsible for attending and participating in all relative training programs
Job Qualifications:
Excellent customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Solid verbal and written communication skills required
Able to multi-task and excel in a busy environment.
Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
Health & Fitness minded people strongly preferred
High school diploma required.
Ability to work and function in our Studio environment
Flexible to work day, evening and/or weekend hours as needed
Availability to train for the position - hours will vary based on studio needs.
Compensation & Benefits
This position offers competitive base salary + Commission; based on experience & performance.
Commission paid on sales
Opportunity to bonus, based on performance
Complimentary Studio Membership
Opportunity for growth and mentorship in our Instructor Training Program.
#J-18808-Ljbffr