Inter Technologies Corporation
Audio Visual Field Engineer (Buffalo)
Inter Technologies Corporation, West Seneca, New York, United States
Field AV Engineer (Buffalo)
Inter Technologies Corporation (ITC) provides expert audio‑visual integration services. ITC is a rapidly growing, family‑owned and operated business providing large‑scale installations across the United States, Canada, and Mexico. We need you to join our growing team.
Title:
Field AV Engineer
Department:
Operations
Reports To:
Vice President of Customer Success
Position Purpose:
This position directs, installs, programs, commissions, and troubleshoots the electronic, hardware, and wiring components of audio‑visual systems according to company standards. After installation, travel to customer sites is required to configure devices, load control code, test and commission and close‑out projects in compliance with company policies and procedures.
Key Responsibilities
System Installation & Integration
Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring.
Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems.
Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.).
Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics.
Collaborate with network engineers to integrate AV equipment with IT infrastructure.
Testing & Troubleshooting
Perform system commissioning, ensuring proper calibration and functionality of audio and video systems.
Conduct signal flow verification, EQ adjustments, gain staging, and network‑based troubleshooting.
Diagnose and resolve issues related to hardware, software, and networking.
Provide on‑site or remote support for escalated service issues.
Client Interaction & Documentation
Serve as an on‑site liaison with clients, providing training and guidance on AV system operation.
Document system configurations, wiring diagrams, and punch lists for project completion.
Maintain service logs, test reports, and installation notes in project documentation platforms.
Assist in creating end‑user guides and training materials.
Compliance & Safety
Adhere to OSHA and company safety policies when working on‑site.
Follow industry best practices and manufacturer guidelines for AV installations.
Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.).
Project Coordination & Team Collaboration
Work closely with project managers to ensure deadlines and project milestones are met.
Provide feedback on project designs, suggesting improvements or modifications as needed.
Qualifications
Education:
Associate’s or Bachelor’s degree in AV Technology, Electrical Engineering, IT, or a related field.
Certifications:
CTS and CTS‑I Certification. Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred.
Experience:
3+ years of hands‑on experience in AV installation, programming, and commissioning.
Technical Skills:
Proficiency in AV networking, signal flow, and troubleshooting.
Experience with AV control system programming (Crestron, AMX, Extron).
Understanding of DSP configuration and audio calibration.
Soft Skills:
Strong problem‑solving ability, attention to detail, excellent verbal and written communication skills, and time management.
Physical Requirements:
Ability to lift 50+ lbs and work at heights.
Success Factors
Client‑First Mindset – Deliver top‑tier AV solutions with professionalism, clear communication, and attention to detail.
Problem‑Solver Mentality – Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology.
Team Player – Support colleagues, share knowledge, and collaborate for seamless project execution.
Ownership & Accountability – Take full responsibility for your work, ensuring high‑quality results without excuses.
Continuous Learning – Stay updated on industry trends, certifications, and best practices to refine your expertise.
Adaptability & Flexibility – Be ready for changing schedules and diverse project environments.
Safety & Precision – Follow protocols, prioritize job‑site safety, and execute installations with meticulous attention to detail.
Strong Communication – Keep clients, project managers, and technicians informed for smooth operations.
Professionalism & Integrity – Respect the technology, team, and clients by maintaining a high standard of conduct.
Passion & Positive Attitude – Bring energy, enthusiasm, and a problem‑solving approach to every job.
Benefits & Compensation
Paid vacation and sick pay
Medical coverage options: health, vision, and dental
Generous daily per diem while traveling overnight to cover meals and non‑reimbursable incidentals
In‑house travel team to make all work‑related travel arrangements including air flights, ground transportation, and lodging all paid through company accounts
401k program after one year of service and with employer contribution after one year of enrollment
Tool kit, uniform shirt, PPE, and a stipend per paycheck as a personal cell phone allowance
Job Type:
Full‑time
Pay:
$85,000 - $110,000 yearly salary
Location:
Primarily servicing clients in the Buffalo region
The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation.
Seniority Level: Mid‑Senior level
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Title:
Field AV Engineer
Department:
Operations
Reports To:
Vice President of Customer Success
Position Purpose:
This position directs, installs, programs, commissions, and troubleshoots the electronic, hardware, and wiring components of audio‑visual systems according to company standards. After installation, travel to customer sites is required to configure devices, load control code, test and commission and close‑out projects in compliance with company policies and procedures.
Key Responsibilities
System Installation & Integration
Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring.
Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems.
Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.).
Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics.
Collaborate with network engineers to integrate AV equipment with IT infrastructure.
Testing & Troubleshooting
Perform system commissioning, ensuring proper calibration and functionality of audio and video systems.
Conduct signal flow verification, EQ adjustments, gain staging, and network‑based troubleshooting.
Diagnose and resolve issues related to hardware, software, and networking.
Provide on‑site or remote support for escalated service issues.
Client Interaction & Documentation
Serve as an on‑site liaison with clients, providing training and guidance on AV system operation.
Document system configurations, wiring diagrams, and punch lists for project completion.
Maintain service logs, test reports, and installation notes in project documentation platforms.
Assist in creating end‑user guides and training materials.
Compliance & Safety
Adhere to OSHA and company safety policies when working on‑site.
Follow industry best practices and manufacturer guidelines for AV installations.
Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.).
Project Coordination & Team Collaboration
Work closely with project managers to ensure deadlines and project milestones are met.
Provide feedback on project designs, suggesting improvements or modifications as needed.
Qualifications
Education:
Associate’s or Bachelor’s degree in AV Technology, Electrical Engineering, IT, or a related field.
Certifications:
CTS and CTS‑I Certification. Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred.
Experience:
3+ years of hands‑on experience in AV installation, programming, and commissioning.
Technical Skills:
Proficiency in AV networking, signal flow, and troubleshooting.
Experience with AV control system programming (Crestron, AMX, Extron).
Understanding of DSP configuration and audio calibration.
Soft Skills:
Strong problem‑solving ability, attention to detail, excellent verbal and written communication skills, and time management.
Physical Requirements:
Ability to lift 50+ lbs and work at heights.
Success Factors
Client‑First Mindset – Deliver top‑tier AV solutions with professionalism, clear communication, and attention to detail.
Problem‑Solver Mentality – Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology.
Team Player – Support colleagues, share knowledge, and collaborate for seamless project execution.
Ownership & Accountability – Take full responsibility for your work, ensuring high‑quality results without excuses.
Continuous Learning – Stay updated on industry trends, certifications, and best practices to refine your expertise.
Adaptability & Flexibility – Be ready for changing schedules and diverse project environments.
Safety & Precision – Follow protocols, prioritize job‑site safety, and execute installations with meticulous attention to detail.
Strong Communication – Keep clients, project managers, and technicians informed for smooth operations.
Professionalism & Integrity – Respect the technology, team, and clients by maintaining a high standard of conduct.
Passion & Positive Attitude – Bring energy, enthusiasm, and a problem‑solving approach to every job.
Benefits & Compensation
Paid vacation and sick pay
Medical coverage options: health, vision, and dental
Generous daily per diem while traveling overnight to cover meals and non‑reimbursable incidentals
In‑house travel team to make all work‑related travel arrangements including air flights, ground transportation, and lodging all paid through company accounts
401k program after one year of service and with employer contribution after one year of enrollment
Tool kit, uniform shirt, PPE, and a stipend per paycheck as a personal cell phone allowance
Job Type:
Full‑time
Pay:
$85,000 - $110,000 yearly salary
Location:
Primarily servicing clients in the Buffalo region
The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation.
Seniority Level: Mid‑Senior level
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