Integrated Communication Manager Job at Optimum in New York

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Base pay range

$102,816.00/yr - $168,912.00/yr

Optimum is a leader in connectivity, providing reliable, high‑speed solutions that empower businesses and individuals. We are seeking an Integrated Communication Manager to help tell our transformation journey and shape our brand voice across corporate messaging, customer communications, internal storytelling, and social media.

Job Summary

As a high‑impact communicator, you will support executive leadership, develop messaging for senior leaders, translate complex initiatives into clear narratives, and create content across various channels to reach millions of teammates, customers, and stakeholders.

Responsibilities

• Craft compelling communications that bring Optimum’s business priorities, cultural values, and transformation journey to life.
• Develop messaging for CEO and senior leaders across internal and external platforms.
• Translate complex initiatives into clear, human‑centered narratives that drive understanding and action.
• Create content across a variety of channels—emails, speaking points, intranet stories, customer messaging, video scripts, leadership remarks, and social media posts.
• Partner with Social and Marketing to ensure integrated content strategies across owned and earned channels.
• Support key moments such as earnings, product launches, leadership forums, and employee recognition events.
• Work closely with teammates in Corporate Comms, Customer Experience, Marketing, and People & Culture to align messaging and voice.
• Partner with internal stakeholders and external agencies to ensure timely delivery and consistency.
• Jump in wherever needed to support fast‑moving priorities.
• Bring proactive ideas and editorial thinking to the table, constantly looking for new ways to elevate engagement and impact.
• Respond quickly and thoughtfully to evolving business needs with speed, clarity, and agility.
• Maintain a strong bias toward action, quick iteration, and continuous improvement.

Qualifications

• 5–7 years of experience in integrated communications, corporate affairs, marketing, or media.
• Experience working at a PR agency is a significant plus, especially in fast‑paced, high‑visibility environments.
• Exceptional writing, editing, and storytelling skills, with a keen eye for tone, clarity, and audience.
• Experience communicating on behalf of senior leaders or in support of high‑priority initiatives.
• Strong instincts around content strategy, editorial planning, and message alignment.
• Ability to manage multiple workstreams under tight timelines with strong attention to detail.
• A proactive, collaborative, low‑ego team player who thrives in fast‑paced, high‑impact environments.
• Comfort navigating ambiguity and shifting priorities with composure and a problem‑solving mindset.
• Strong digital and visual communication instincts; design skills or familiarity with platforms like Canva or Figma are a plus.

Why This Role Matters

At Optimum, you’ll shape a company’s story in real time, driving clarity across an evolving organization and creating communications that resonate with people. This role offers the chance to influence thousands of teammates, customers, and stakeholders every day.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing, Public Relations, and Writing/Editing

Industries

Telecommunications

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Equal Opportunity Employer

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA‑compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job‑related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $102,816.00 - $168,912.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

We appreciate your interest in this opportunity.