Asset Living is hiring: Community Manager in Arlington

Asset Living is a third‑party management firm founded in 1986 that partners with communities nationwide. Our experience spans multifamily, single‑family, affordable housing, build‑to‑rent, active adult, and student housing divisions, and we are a trusted partner recognized by the Institute of Real Estate Management and Accredited Management Organization.

Position Overview

Community Manager – oversee daily operations of a housing community under the Regional Manager. Responsible for personnel, leasing, maintenance, financial, administration, and risk management, ensuring compliance with Asset Living policies, safety, fair housing guidelines, and liability requirements.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance required
• Use company directives to screen, hire, train, coach, and develop on‑site staff
• Ensure staff effectiveness through training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Deal effectively with performance problems, documenting, communicating with supervisor and HR, and terminating appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures
• Financial Management
• Achieve highest possible net operating income through effective cost control and revenue & leasing improvement; identify trends and recommend strategies
• Develop yearly operating budgets and forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on time
• Monitor timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies & systems
• Ensure staff leasing techniques are effective in obtaining closure, follow‑up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
• Administrative & Maintenance Management
• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Lead emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, building, etc., within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are completed on a timely basis (regular property inspections and tours required)
• Plan for and utilize property resources, equipment, and supplies economically (obtain bids/pricing from vendors and contractors)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (walk units to ensure make‑ready and complete work orders)

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four‑year experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess accuracy, neatness, and thoroughness of work assigned, and be able to work overtime, weekends, and night hours (emergencies).
• Frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another.
• Occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non‑flat terrain, be exposed to hazardous chemicals.

License / Equipment

• Must have reliable transportation due to the emergency on‑call requirement.

At Asset Living, a variety of factors are considered in making compensation decisions, including but not limited to skill set, background, training, and certifications. The offer extended depends on the facts associated with each individual’s relevant experience for the role. Our employment offer includes a comprehensive total rewards package that may include medical, dental, vision, life, accidental and disability insurance; 401(k) with employer matching; commission and performance bonuses; paid sick days; and company holidays.

Salary Range: $0 per year to $0 per year

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