Uber is hiring: Social Media Manager (Creative) in New York

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About the Role

At Uber, we believe the most successful organic social teams are trend‑savvy storytellers who keep their brand at the forefront of culture. We are building a best‑in‑class Brand Social team responsible for telling Uber’s story in an engaging, inspiring, and innovative way across our global channels, to a global audience.

What You’ll Do

• Lead Global Creative Direction: Define and own the creative strategy and vision for Uber’s worldwide social ecosystem—developing concepts, campaigns and content approaches that ladder up to brand and business goals. Operate as the central creative hub by building guidelines, frameworks, and best practices that regional teams can adapt and localize—ensuring globally aligned, culturally relevant storytelling across all markets.
• Generate Big Ideas: Create culturally relevant, platform‑native ideas that tap into trends, moments and consumer behavior in smart, strategic ways.
• Guide a Team of Creators: Ensure the work is cohesive, high‑quality, and consistently on brand.
• Partner Across the Business: Collaborate with comms, brand marketing, product and external partners to integrate social thinking into broader brand and business priorities.
• Own Craft + Execution: Review and refine creative assets, provide clear feedback, and ensure production meets quality standards across all channels (IG, TikTok, X/Twitter, YouTube, etc.).
• Stay Ahead of Culture: Track social trends, emerging formats, creator behaviors and new platform features to keep the brand’s content fresh and relevant.
• Champion Experimentation: Encourage thoughtful risk‑taking, testing and iteration to uncover new creative opportunities.
• Support Always‑On + Campaign Moments: Oversee creative for daily publishing and major brand moments—driving concepts from ideation through to launch.

Basic Qualifications

• 7+ years of experience in social‑first creative roles at brands, agencies or media companies.
• Bachelor’s degree.
• A portfolio demonstrating strong creative vision, concepting ability and mastery of social storytelling.
• Proven experience leading creative talent and defining a brand’s vision and voice.
• Deep understanding of platform best practices and emerging content formats.

Preferred Qualifications

• 9+ years of experience in social‑first creative roles at brands, agencies or media companies.
• Ability to balance big, bold thinking with fast, scrappy execution.
• Excellent written and verbal communication skills, and comfort presenting ideas to stakeholders and leadership.
• A passion for culture—across entertainment, internet trends, creators, design and beyond.
• A go‑getter who looks forward to rolling up their sleeves, building things from the bottom up, and excels in a fast‑paced environment.
• A creative strategist who can spot a trend from a mile away and leverages data‑driven insights to craft impactful, relevant content that aligns with Uber’s business goals.
• A team player who enjoys working closely with cross‑functional stakeholders and stays calm under pressure.
• Influencer, creator and talent management experience.
• BrandWatch, Dash Social, and Sprinklr experience.

Base salary range: $157,000 – $174,000 per year. Eligible for bonus program, equity award, and benefits. More details at https://www.uber.com/careers/benefits.