User Support Lead — Library IT & Cloud Services Job at Inside Higher Ed in Talla

A major educational institution in Tallahassee is seeking a User Support Specialist to provide hardware and application support for library technology. In this role, you will manage a team to ensure excellent customer service and troubleshoot user issues for both Mac and PC platforms. The ideal candidate will possess a Bachelor's degree or equivalent experience, along with strong customer service skills and the ability to lead and train support staff. This position offers a comprehensive Total Rewards package and the opportunity to contribute to library technology services. #J-18808-Ljbffr