Studio Crew, Union Street Job at SoulCycle Inc. in San Francisco

Studio Crew – Union Street, SoulCycle Inc.

Join the Studio Crew at SoulCycle to bring the “Soul” of our brand, forging connections with riders, providing top‑tier hospitality, and maintaining operational excellence.

Roles and Responsibilities

• Hospitality Champion & Community Builder
  • Curate personalized rider experiences through high‑level customer service and hospitality
  • Build community with riders so you can anticipate their wants and needs
  • Treat the studio as if you’re throwing a party at your home where every rider feels welcome
  • Provide support to instructors for class check‑in
  • Be willing and able to assist in all first aid situations
• Business Driver
  • Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
  • Upsell class packs, renewal memberships, retail, shoes, and water
  • Drive studio goals through intentional selling
  • Maintain product knowledge for retail operations
• Team Player
  • Assist Studio Management with daily tasks and projects
  • Support with training and coaching new hires
  • Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
• Studio Maintenance & Environment
  • Maintain distinct SoulCycle studio aesthetics, atmosphere, and culture
  • Studio cleaning and prepping (bikes, weights,, floors, mirrors)
  • Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)

Qualifications

• A love of the SoulCycle brand
• An innate love for taking care of humans
• Customer service experience
• The ability to prioritize and multi‑task within a fast‑paced environment
• An openness to receiving and delivering feedback
• A natural inclination to complete tasks and perform duties without direction
• A keen eye for detail

Pay Transparency

$19.18 per hour

Additional Information

For additional information visit our Career Site: https://www.soul-cycle.com/careers/

Seniority level

Not Applicable

Employment type

Part‑time

Job function

Other

Industries

Wellness and Fitness Services