SoulCycle Inc. is hiring: Studio Crew, Walnut Creek in Walnut Creek
SoulCycle Inc., Walnut Creek, CA, United States, 94598
Studio Crew – Walnut Creek
SoulCycle Inc.
Location: Walnut Creek, CA
Employment Type: Part-time
Seniority Level: Not applicable
Studio Crew members are responsible for bringing the “Soul” of SoulCycle. They forge connections with riders, provide top‑tier hospitality, and maintain high operational excellence.
Required availability: at least 3 days per week, totaling 20 hours, with at least one weekend day. Employees must also be available for peak holiday shifts.
Roles and Responsibilities
Hospitality Champion & Community Builder
- Curate impeccable and personalized rider experiences through high‑level customer service and hospitality
- Build community with riders so that you can anticipate their wants and needs
- Treat the studio as if you’re throwing a party at your home where every rider feels welcome
- Provide support to instructors for class check‑in
- Be willing and able to assist in all first aid situations
Business Driver
- Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
- Upsell class packs, renewal memberships, retail, shoes, and water
- Drive studio goals through intentional selling
- Maintain product knowledge for retail operations
Team Player
- Assist Studio Management with daily tasks and projects
- Support with training and coaching new hires
- Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
Studio Maintenance & Environment
- Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture
- Studio cleaning and prepping (bikes, weights, floors, mirrors)
- Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)
Qualifications
- A love of the SoulCycle brand
- An innate love for taking care of humans
- Customer service experience
- The ability to prioritize and multi‑task within a fast‑paced environment
- An openness to receiving and delivering feedback
- A natural inclination to complete tasks and perform duties without direction
- A keen eye for detail
Additional Information
For additional information visit our Career Site: https://www.soul-cycle.com/careers/
Pay Transparency
$16.90 hourly
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