Brite Ideas is hiring: Warehouse Specialist - Video in Rancho Santa Margarita

Base Pay Range

$58,000.00/yr - $80,000.00/yr

Company Summary

Brite Ideas is a 30+ year old company that delivers audio‑visual technical services and equipment for live and virtual events and productions for entertainment, corporate, non‑profit, educational, and art center organizations. We are one of Southern California’s top audio‑visual production companies, known for knowledgeable, passionate, and performance‑excellence employees. We offer a robust benefits package and aspire to find individuals with integrity and enthusiasm for performance excellence.

Job Summary

The Warehouse Specialist – Video is a team‑leader position responsible for supervising and guiding full‑time and part‑time warehouse employees in accomplishing daily workflows and departmental objectives. The Specialist prepares, maintains, cleans, repairs, and returns video assets while supporting Production, Technical Design, and the Warehouse Manager to ensure all equipment is show‑ready and compliant with internal standards. The role is primarily warehouse‑based but may occasionally support onsite productions for load‑ins, load‑outs, and basic video department assistance under the direction of a Technical Director, Video Lead, or Department Head.

Essential Functions

Video Specialty Duties

• Prepare, test, clean, organize, and maintain video equipment, including:
  • LED wall panels and modules
  • LED processors (Novastar)
  • Cameras (e.g., Blackmagic, Sony, PTZ systems)
  • Video switchers (ATEM, Christie Digital)
  • Projection systems (Epson, Christie), lenses, and filters
  • Playback and graphics systems
  • Video routers and converters
  • Fiber, SDI, HDMI, CAT6, and power cabling
  • Engineering racks, frames, and accessories
• LED tile QC, module swaps, power/signal checks, and processor boot‑up testing
• Camera, projector, switcher, or playback device power‑up and functional checks
• Organize, label, and track video kits, tiles, and accessories
• Support patching, testing, and system configuration under supervision
• Assist in maintaining video documentation, labels, asset tags, and shop organization
• Experience with Brompton, Novastar, Blackmagic, ATEM, Analog Way, ROE, Absen, Barco, Panasonic or similar systems is a plus

Warehouse Prep, Pulls, and Returns

• Prepare and assemble video gear packages per project pull sheets and technical specifications
• Verify counts, check completeness, and ensure all gear matches project requirements
• Use Flex Rental Solutions (or equivalent) for check‑in, check‑out, scanning, and equipment tracking
• Maintain accuracy and accountability for all video equipment movements
• Ensure all gear is packed safely, efficiently, and professionally for transport
• Support warehouse workflow including staging, case labeling, and project consolidation

QC, Repairs & Maintenance

• Perform detailed quality control inspections for all returned gear
• Diagnose basic video issues and repair or replace faulty cables, connectors, or components
• Conduct LED tile testing, module replacement, tile alignment checks, and signal/power verification
• Build and repair SDI, HDMI, CAT6, and other video cable types as needed
• Perform connector maintenance, cleaning, and power/data cable QC
• Document gear issues, damage notes, and repair needs; escalated to Shop Specialist or Department Lead as needed
• Maintain a clean, safe, organized work environment and follow safety protocols at all times

Cross‑Departmental Support & Onsite Assistance

• Assist Audio, Lighting, or Rigging teams during peak demand periods
• Support Drivers and Logistics with inbound/outbound coordination
• Onsite assistance (occasional and as directed):
  • Load‑ins and load‑outs
  • Run and label video, fiber, and data cables
  • Place cameras, LED panels, projectors, or monitors as directed
  • Assist with LED wall builds and projection setup under lead supervision
  • Perform basic system or signal testing under the supervision of a Lead or Technical Director

Company Support

• Provide exceptional internal customer service and exhibit a proactive, solutions‑oriented approach
• Participate in warehouse meetings, trainings, and safety sessions
• Perform other relevant duties assigned by management

Company Values

• Respect: Consideration of self, teammates, clients, vendors, venues, and equipment
• Service: Exceed expectations, problem‑solve, and partner rather than merely vendor
• Integrity: Align actions with words, earning trust through responsibility and honesty
• Creativity: Passionate, innovative problem‑solving and a “can‑do” mindset
• Growth: Provide fair rewards, leadership opportunities, and career development for employees
• Attitude: Positive approach to problem‑solving, client collaboration, and creative output

Requirements

Experience & Education

• High school diploma or GED required
• 1‑3 years of experience with video equipment in a warehouse or production environment (preferred)
• Experience with Brompton, Novastar, Blackmagic, ATEM, Analog Way, ROE, Absen, Barco, Panasonic or similar systems is a plus
• Basic understanding of video signal flow, LED systems, projection, and routing principles (preferred)
• Flex Rental Solutions experience preferred but not required

Knowledge, Skills & Abilities

• Strong attention to detail, accuracy, and organization
• Ability to troubleshoot basic equipment and technical issues
• Effective written, verbal, and interpersonal communication skills
• Independent and collaborative work in a fast‑paced environment
• Problem‑solving skills with sound judgment and a customer‑service mindset
• Ability to stay focused and maintain composure under stress or tight timelines
• Proficiency with Microsoft Office (Outlook, Excel, Word); ability to learn Flex or similar systems

Working Conditions & Physical Requirements

Work Environment

• Dual location: warehouse environment and event show sites (indoors or outdoors; weather, dust, or dirt exposure)

Physical Demands

• Occasional periods of sitting with frequent standing, walking, bending, reaching, climbing, and balancing
• Ability to lift, carry, and exert force up to 75 pounds occasionally
• Must distinguish colors, maintain close vision for computer screens/documents, and judge depth perception and spatial awareness for safety
• Must hear sufficiently to understand conversations and listen for safety precautions
• Noise levels are moderate in office equipment; may increase to occasional loud levels with large production gear moves

EEO Policy

Brite Ideas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Benefits

• Competitive Salary
• Medical, Dental, Vision, Voluntary & Additional Life Insurance; Critical Illness, Accident, and Short‑Term Disability Insurance
• Generous Paid Time Off: Sick, Vacation, and Holiday Shutdown
• 401(k) & Profit Sharing
• Monthly Business Expense Stipend(s)