Customs Specialist - Entry Writer Job at DSV Air & Sea Inc. in Cleveland

About DSV

DSV is a global transport and logistics company, founded in 1976 and now one of the world’s top three suppliers of logistics solutions. With offices in more than 80 countries, DSV delivers a full range of services including transportation, storage, packaging, and customs clearance.

Location

USA – Cleveland, Emerald Pkwy

Job Information

Division: Group

Posting Title: Customs Specialist – Entry Writer

Time Type: Full Time

Job Summary

The Entry Writer ensures compliance with customs regulations and facilitates the smooth import and export of goods for the company. Working closely with clients, government agencies, and internal teams, the Entry Writer prepares accurate customs documents, minimizes delays, and supports efficient logistics operations.

Duties and Responsibilities

• Prepare and submit customs documentation, including entry forms, invoices, and other required documents.
• Classify goods according to customs regulations and determine appropriate duty rates.
• Coordinate with clients, carriers, and government agencies to gather necessary information for customs clearance.
• Ensure compliance with customs laws and regulations, including tariff classifications, valuation, and country of origin requirements.
• Track and monitor customs entries to ensure timely processing and resolve any issues or delays.
• Communicate with customs officials, brokers, and other stakeholders to resolve any customs‑related inquiries or problems.
• Maintain accurate records of customs transactions and documentation for audit purposes.
• Stay up‑to‑date with changes in customs regulations, trade agreements, and industry practices.
• Collaborate with internal teams, such as transportation and logistics, to ensure smooth movement of goods across borders.
• Provide guidance and support to colleagues on customs‑related matters.

Educational background / Work experience

• 2+ years of experience in customs brokerage or a related field.
• Experience with import and export documentation and customs clearance procedures.
• Familiarity with international trade and transportation processes.

Skills & Competencies

• Strong knowledge of customs regulations and procedures.
• Proficiency in using customs brokerage software and systems.
• Excellent attention to detail and accuracy in preparing customs documentation.
• Strong analytical and problem‑solving skills.
• Effective communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with international trade agreements and requirements.
• Knowledge of transportation and logistics operations.
• Proficiency in using Microsoft Office suite.

Preferred Qualifications

• Bachelor’s degree in international trade, supply chain management, or a related field.
• Customs broker license or certification.
• Experience working with a variety of commodities and industries.
• Familiarity with Automated Commercial Environment (ACE) and other customs clearance systems.
• Experience with specialized customs processes such as bonded warehousing, drawback, or temporary importation.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using customs brokerage software and systems.
• Familiarity with Microsoft Office suite (Word, Excel, Outlook).
• Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.

At‑Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at‑will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee also has the right to terminate his/her employment at any time.* Exceptions apply when employed in Montana, where termination requires just cause.

Compensation

Expected base pay: $20.50 – $27.50 per hour. Actual compensation will be determined based on job‑related knowledge, skills, experience, geographic location and other objective business considerations.

Benefits

DSV provides a comprehensive health benefits package, including medical, prescription, dental, vision, and life insurance, as well as flexible and health‑spending accounts, short and long‑term disability coverage, and wellness resources. A 401(k) plan offers company‑matching contributions up to 5% to help you build a secure financial future. Paid time off, paid holidays, and additional floating holidays support work‑life balance.

EEO Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.