Midas Auto Experts is hiring: Assistant Store Manager (Service Writer) in Glouce
Midas Auto Experts, Gloucester Township, NJ, United States
Assistant Store Manager (Service Writer)
Posted 1 day ago – Be among the first 25 applicants.
Benefits
- Bonus based on performance
- Employee discounts
- Health insurance
- Paid time off
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for Automotive Service Assistant Managers to assist in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is an Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
- Help ensure a safe, secure, and trustworthy work environment.
- Liaise between managers, customers, and employees.
- Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
- Support ongoing learning and development of team members.
- Establish strategic goals by gathering information from reporting documents.
- Define objectives, identify, and evaluate trends and options, choose a course of action and evaluate outcomes.
- Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
- Help ensure that all policies and procedures are being followed by all employees.
- Deliver exceptional customer service while listening and consulting customers.
- Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
- Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
- Monitor the quality of all vehicles being signed out.
- Ability to successfully supervise up to 10 employees.
- Closely monitor inventory levels while managing product ordering and receipt.
- Maintain a clean and organized job site.
- Other duties as assigned.
Qualifications
- A minimum of 1 year of store or service assistant manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver's license
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Motor Vehicle Manufacturing