Senior IVR & Conversational Designer - Cross-Channel UX

A leading insurance provider is seeking a Sr. Conversational Designer in San Francisco, CA. This hybrid role involves designing customer interactions across various platforms and requires 5+ years of experience in conversational design, leveraging Natural Language Processing. Candidates should possess a Bachelor's degree and be proficient in tools like Figma and DialogFlow. The position emphasizes collaboration with cross-functional teams to enhance user experience through innovative solutions.
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