Travel + Leisure Co.
CMP Marketing Trainer Assistant Manager
Travel + Leisure Co., Atlanta, Georgia, United States, 30383
Posted 2 days ago
Travel + Leisure Co.
is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Summary
The Marketing Trainer is responsible for the delivery of marketing training related programs throughout the Central Oregon/Metro region. This role delivers training for both new hires and in‑house marketers, virtual marketing teams, and existing marketing reps. The trainer will facilitate core programs and initiative‑driven programs while partnering with site marketing leadership and sales leadership to ensure efforts meet and exceed budgeted marketing goals. Key Responsibilities
Conduct New Employee Marketing training through the first 90 days of production and initiative‑driven programs. Focus on product knowledge, effective marketing strategies, customer service, quality, compliance, and productivity. Utilize the company training program called Passport Blueprint as the main source to conduct training courses. Work side‑by‑side with new hires at their marketing locations after graduating from the training class. Travel is a requirement. Partner with site marketing leadership and recruiting to assess new hire onboarding and performance, ensuring new hires achieve expected performance levels at or above the budgeted threshold within 90 days. Support the performance management process by providing weekly trainings to underperforming marketers, tracking performance and running reports for performance management purposes. Serve as a marketing partner working shifts at each location to support operations (if not in training class). Inspect processes and presentation quality at marketing locations. Ensure QA audit standards are maintained and required courses are consistently completed. Provide coverage at Tour Reception to greet guests and inspect quality of tour flow. Partner with the site sales trainer(s), marketing and sales leaders to create consistent presentations, tools, rollouts and processes, ensuring a consistent experience from marketing to the sales floor. Assist with recruiting talent and building a strong pipeline for future needs. Competencies
Both CMP and in‑house marketing experience preferred. Marketing management experience desired. Journey system proficiency. Results‑driven mindset. Innovation. Minimum Requirements and Qualifications
Education:
High School diploma or equivalent; college preferred. Training requirements:
Licenses, programs or certificates required in the state where you will be working. Knowledge and Skills
Strong working knowledge of all Wyndham Vacation Clubs, CW, WbW, Shell marketing programs, processes, and procedures. Ability to deliver training to diverse groups of staff. Knowledge of adult learning principles and ability to instruct classroom modules. Excellent verbal and written communication skills. Effective listening skills. Strong interpersonal skills and ability to reduce tension or conflict, relate positively to people in stressful situations, and remain calm under pressure. Ability to address multiple demands, adjust style and approach to suit rapidly changing tasks. Ability to make timely and sound decisions, understanding impact and implications. Willingness to take extra measures and independent action to solve problems. Strong teamwork, collaboration, and building trust. Ability to drive results, mentor, motivate and guide others toward individual and organizational goals. Technical Skills
Proficient in Microsoft Office. Knowledgeable with Apple technology (iPads). Experience operating audio/visual equipment. Job Experience
Minimum one year of successful marketing experience for Non‑Owner and Owner marketing channels. Proven track record with the ability to T.O. tours. Level of Decision‑Making Authority
Schedule training classes and prepare agendas. Determine opportunities and develop strategic actions to lift tour flow and provide training and leadership coverage where needed. Hold marketing team accountable to established policies and procedures. Level of Autonomy
Work independently and oversee a team with minimal supervision. Impact of Decision on Organization
Engagement in the training process and team needs lifts tour flow and enhances guest positioning, ultimately driving sales and profit. Identifying and developing leaders sustains future growth for the company. Supervisory Responsibility
No direct reports currently. Organizational Relationships
Regularly interacts with marketing associates, guests, owners, sales operations, recruiting, and human resources. Reports to the site and regional leadership team. Work Environment
Hands‑on role with frequent travel to marketing locations. Equipment Used
Computer Telephone iPad Benefits
Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Paid time off, parental leave and holidays (speak to recruiter for details) Volunteer paid day for approved organization 401(k) with employer match (eligible after tenure) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Note: Temporary and/or seasonal associates are ineligible for paid time off. Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal‑opportunity employer; all applications will be considered without regard to protected class. If you require any reasonable accommodation to complete your application or recruiting process, please email MyCareer@travelandleisure.com with the title and location of the position.
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is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Summary
The Marketing Trainer is responsible for the delivery of marketing training related programs throughout the Central Oregon/Metro region. This role delivers training for both new hires and in‑house marketers, virtual marketing teams, and existing marketing reps. The trainer will facilitate core programs and initiative‑driven programs while partnering with site marketing leadership and sales leadership to ensure efforts meet and exceed budgeted marketing goals. Key Responsibilities
Conduct New Employee Marketing training through the first 90 days of production and initiative‑driven programs. Focus on product knowledge, effective marketing strategies, customer service, quality, compliance, and productivity. Utilize the company training program called Passport Blueprint as the main source to conduct training courses. Work side‑by‑side with new hires at their marketing locations after graduating from the training class. Travel is a requirement. Partner with site marketing leadership and recruiting to assess new hire onboarding and performance, ensuring new hires achieve expected performance levels at or above the budgeted threshold within 90 days. Support the performance management process by providing weekly trainings to underperforming marketers, tracking performance and running reports for performance management purposes. Serve as a marketing partner working shifts at each location to support operations (if not in training class). Inspect processes and presentation quality at marketing locations. Ensure QA audit standards are maintained and required courses are consistently completed. Provide coverage at Tour Reception to greet guests and inspect quality of tour flow. Partner with the site sales trainer(s), marketing and sales leaders to create consistent presentations, tools, rollouts and processes, ensuring a consistent experience from marketing to the sales floor. Assist with recruiting talent and building a strong pipeline for future needs. Competencies
Both CMP and in‑house marketing experience preferred. Marketing management experience desired. Journey system proficiency. Results‑driven mindset. Innovation. Minimum Requirements and Qualifications
Education:
High School diploma or equivalent; college preferred. Training requirements:
Licenses, programs or certificates required in the state where you will be working. Knowledge and Skills
Strong working knowledge of all Wyndham Vacation Clubs, CW, WbW, Shell marketing programs, processes, and procedures. Ability to deliver training to diverse groups of staff. Knowledge of adult learning principles and ability to instruct classroom modules. Excellent verbal and written communication skills. Effective listening skills. Strong interpersonal skills and ability to reduce tension or conflict, relate positively to people in stressful situations, and remain calm under pressure. Ability to address multiple demands, adjust style and approach to suit rapidly changing tasks. Ability to make timely and sound decisions, understanding impact and implications. Willingness to take extra measures and independent action to solve problems. Strong teamwork, collaboration, and building trust. Ability to drive results, mentor, motivate and guide others toward individual and organizational goals. Technical Skills
Proficient in Microsoft Office. Knowledgeable with Apple technology (iPads). Experience operating audio/visual equipment. Job Experience
Minimum one year of successful marketing experience for Non‑Owner and Owner marketing channels. Proven track record with the ability to T.O. tours. Level of Decision‑Making Authority
Schedule training classes and prepare agendas. Determine opportunities and develop strategic actions to lift tour flow and provide training and leadership coverage where needed. Hold marketing team accountable to established policies and procedures. Level of Autonomy
Work independently and oversee a team with minimal supervision. Impact of Decision on Organization
Engagement in the training process and team needs lifts tour flow and enhances guest positioning, ultimately driving sales and profit. Identifying and developing leaders sustains future growth for the company. Supervisory Responsibility
No direct reports currently. Organizational Relationships
Regularly interacts with marketing associates, guests, owners, sales operations, recruiting, and human resources. Reports to the site and regional leadership team. Work Environment
Hands‑on role with frequent travel to marketing locations. Equipment Used
Computer Telephone iPad Benefits
Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Paid time off, parental leave and holidays (speak to recruiter for details) Volunteer paid day for approved organization 401(k) with employer match (eligible after tenure) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Note: Temporary and/or seasonal associates are ineligible for paid time off. Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal‑opportunity employer; all applications will be considered without regard to protected class. If you require any reasonable accommodation to complete your application or recruiting process, please email MyCareer@travelandleisure.com with the title and location of the position.
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