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HealthTrust Performance Group

Communications Specialist

HealthTrust Performance Group, Nashville, Tennessee, United States, 37247

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Communications Specialist

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HealthTrust Performance Group .

Introduction Do you want to join an organization that invests in you as a Communications Specialist? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing.

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).

Employee Stock Purchase Plan with 10% off HCA Healthcare stock.

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more.

Consumer discounts through Abenity and Consumer Discounts.

Retirement readiness, rollover assistance services and preferred banking partnerships.

Education assistance (tuition, student loan, certification support, dependent scholarships).

Colleague recognition program.

Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence).

Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Learn more about employee benefits.

Note:

Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Communications Specialist to be a part of our team.

Job Summary And Qualifications The Communications Specialist is responsible for all member‑facing contract communication information available through our member portal. This includes the independent development of the complete contract package for every agreement in the portfolio, as well as the weekly response distributed to announce new contracts, contract changes, or critical information pertaining to product recalls. In addition, this individual develops various reports that are used externally with members and internally to drive operations of the organization.

The person in this position communicates and collaborates with various internal and external stakeholders, including but not limited to suppliers, HealthTrust Sourcing teams, HealthTrust Member Services, and HealthTrust Web team. This collaborative process is critical in order to assure that all communications are accurate and published on time. The individual must demonstrate the ability to work independently and adhere to critical timelines. A strong knowledge of the contracting process, contract terminology, and the communications process is essential, along with the ability to manage multiple deadlines in a fast‑paced environment.

Key Responsibilities

Contract Package Preparation (50%)

Independently develop Contract Packages and update the member portal for Commercial, Core GPO, SourceTrust and Pharmacy business units. Contract package documents include the Contract Summary/FAQ, Price File, Cross Reference, Value‑Adds, Letters of Commitment, Standardization Incentive Programs, and other documents as applicable to the agreement.

Independently develop documentation and ensure accuracy of all documents received in preparation of the contract package by analyzing the information, collaborating with the Negotiator/Portfolio Specialist and Supplier, and editing all documents as necessary.

Consistently meet deadlines for all member communications.

Ensure that all Contract Packages are consistent with HealthTrust established marketing and brand guidelines.

Develop all communications independently and in accordance with established protocol. This is critical to the role as there is no management review of the final products before publishing.

Perform peer review of contract package documents to assure quality and consistency.

Provide guidance to the Sourcing team regarding required documentation, communication process and required timelines for publication.

Author the announcement articles, and lead the communication process through collaboration with the negotiator to jointly meet the established timeframe for communication to the HealthTrust membership.

Actively participate in contracting Functional Team meetings and Implementation meetings regarding contract package requirements for the membership.

Proactively identify incomplete, inaccurate, or unclear information, and promptly communicate these areas of concern with the Sourcing team to prevent delays in the timeline.

Contract Change Communication (10%)

Develop the contract change reports weekly or as per established schedule. Communicate updates regarding products that have been added or deleted to a contract, price changes, catalog number changes, contract extensions and contract expirations.

Refresh and publish the following reports: Summary Change Report, Detail Change Report, Contracts by Vendor, National Contract Listing, Conversion Report, Contracting Calendar, SIP Report, Extension Report.

HealthTrust Response, Pharmacy Response, and Special Announcement Publication (20%)

Coordinate and collaborate with Sourcing and Legal teams to develop contents.

Ensure that all material is accurate, current, and meets all established format requirements.

Coordinate and collaborate with HealthTrust Webmaster team to ensure that the articles and contents are submitted, formatted, and processed as necessary for timely inclusion in the HealthTrust Response and HealthTrust Pharmacy Response.

Review and proof the final version of all HealthTrust Responses prior to publication to the membership.

Respond to inquiries from members that are sent to the Corp Communications Coordinator inbox, or through HealthTrust Customer Service.

Member Portal Management and Maintenance (20%)

The member portal is web‑based and requires experience with web content management.

Ensure that several areas on the Member Portal are current with updated contents, including the Contracting page (Contract Package contents) and the News page.

Update contract information as needed, in collaboration with the negotiator and supplier.

Additional Responsibilities

Independent development of all HealthTrust member communication.

Maintain proficiency with applicable HealthTrust systems.

Maintain flexibility regarding schedule priorities.

Actively participate in Sourcing Team meetings.

Provide information and education related to the Communication process.

Comply with all company and department policies and procedures.

Partner with all applicable teams and departments to actively contribute to team performance in meeting department and organizational strategic vision and goals.

Requirements

Bachelor’s degree required.

GPO contract operations experience preferred.

Excellent interpersonal, organization, computer and analytical skills.

Demonstrated excellent oral and written communication skills.

Knowledge of Dreamweaver and HTML.

Web content management experience a plus.

Critical thinking and ability to troubleshoot and continually refine processes.

Solid knowledge of MS Office products, particularly Excel and Word.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings, employing tailored value acceleration engagements to address specific needs and deliver unparalleled benefits.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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