Job Description
We are looking for a dynamic Marketing Coordinator to join our team in Cincinnati, Ohio. This role combines customer service, marketing execution, and operational support, offering an exciting opportunity to contribute to various creative and strategic initiatives. Ideal candidates thrive in fast-paced environments, enjoy multitasking, and are eager to grow their skills in marketing, customer experience, and e-commerce.
Responsibilities:
• Address customer inquiries with empathy and professionalism, ensuring a positive experience.
• Develop and schedule engaging social media content across platforms such as Meta, TikTok, LinkedIn, and YouTube.
• Monitor TikTok engagement and oversee activities related to the TikTok Shop.
• Participate in photoshoots for organic content and collaborate with content creators to ensure quality output.
• Assist in planning promotional campaigns, including calendar creation, setup in Shopify, and coordination with partners.
• Design graphics for blogs and promotions using Canva templates, ensuring visual appeal and brand consistency.
• Research and experiment with AI tools to enhance marketing strategies and e-commerce operations.
• Analyze promotional performance using Triple Whale to inform future marketing initiatives.
• Provide hands-on assistance with miscellaneous projects, such as customizing products with heat presses and coordinating office activities.
• Bachelor’s degree in marketing, communications, design, or a related field is preferred but not required.• Strong writing, organizational, and multitasking abilities to manage diverse responsibilities.
• Proficiency in social media platforms such as Meta, TikTok, LinkedIn, and YouTube.
• Familiarity with Canva and other design tools; experience with CapCut, Photoshop, or Illustrator is a plus.
• Basic knowledge of Shopify, Klaviyo, Triple Whale, and collaboration tools like Monday.com and Slack.
• Comfortable engaging with customers and resolving conflicts with professionalism.
• Creative and resourceful approach to problem-solving, coupled with a positive attitude and eagerness to learn.
• Ability to work effectively in a team environment and contribute to shared goals.