Logo
Fleet Feet

Retail Marketing Coordinator

Fleet Feet, Wilmington, North Carolina, United States, 28412

Save Job

Overview

As a Digital and Advertising Marketing Coordinator for Fleet Feet Wilmington and Jacksonville locations, you will focus on reaching our running community and new running and fitness communities in our surrounding area through digital and advertising marketing, as well as be a leader on the sales floor. This position assists the Owner and collaborates with Store Managers, Community Outreach Coordinators, and buyers to drive customers into the store, reach sales objectives, and acquire and retain customers through digital and non-digital marketing and advertising. You will be involved with marketing efforts, social media marketing, email marketing, outreach events and expos. This position allows you to work collaboratively with Store Management, the Retail Experience Team, the Community Outreach Team, and the local community. As a full-time employee you will also work the sales floor 15-20 hours per week as an outfitter. Outfitter duties involve recommending gear and products to help customers achieve their next finish line and delivering a high level of customer service. You will build and maintain meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and outfitting customers with what they need to get started or persevere. We pride ourselves on putting people first and believe that running changes everything.

Responsibilities

Available to work a flexible schedule, including mornings, days, evenings, weekends, and holidays

Develop and execute social media marketing, SEO, and digital content creation using Canva or similar tools, and use MS Office (Word, Excel, Outlook, PowerPoint)

Manage multiple moving parts and see projects through to completion

Engage in customer-facing sales to drive store traffic and sales objectives

Deliver exceptional customer experiences by outfitting each customer

Maintain professional and timely internal and external communication

Be self-motivated, detail-oriented, and deadline-driven

Collaborate with management, Retail Experience Team, and Community Outreach Team

Lead and direct others when needed; communicate professionally with customers and team

Support Fleet Feet initiatives, activities, and functions

Qualifications

Strong verbal and written communication skills

Ability to lead and direct others

Action-oriented, level-headed, and consistent

Willingness to go above and beyond when needed

Professional and timely communication

Experience in a customer-facing sales environment

Working knowledge of Social Media platforms, SEO, Canva or other content creation platforms, and MS Office

Perks

High energy and fun atmosphere

Training and advancement opportunities within the Fleet Feet brand

Community involvement and service activities

Training Program and Product Discounts

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

Job details

Seniority level: Entry level

Employment type: Full-time

Job function: Marketing and Sales

Industries: Retail

#J-18808-Ljbffr