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DTN Management Company

Leasing Manager

DTN Management Company, Lansing, Michigan, United States, 48900

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Job Title: Leasing Manager

Reports to: Community Manager

Company Overview DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team, DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Leasing Manager you will influence and guide the experience for those that visit a DTN owned or managed community.

Job Summary The DTN leasing team is the brand liaison to both future residents and the community. As the leader of the leasing team, you are responsible for achieving and exceeding monthly sales goals and contributing to the resident retention strategy. You will also lead the leasing team to achieve property goals including monthly and annual revenue projections through meeting occupancy goals. This includes hiring, training, and mentoring each team member under your leadership. As the Leasing Manager, you are not only a brand liaison but a DTN ambassador to both team members and the current and future residents we serve.

Primary Responsibilities

Hire, train, and motivate leasing team to meet property leasing goals

Establish and monitor successful achievement of daily, weekly, and monthly leasing goals

In Community Manager’s absence, provide day to day guidance to site team and provide necessary leadership to achieve daily property goals

Establish and monitor execution of all daily, weekly, and monthly leasing tasks

Work with DTN marketing team to establish and execute all marketing and advertising campaigns

Create and participate in off-site marketing to your market

Lead renewal strategy and business process to maximize resident retention including campaigns, resident events, and DTN renewal process

Train and monitor leasing process including sales techniques, lead generation and management and application/lease signing

Create and present leases to future residents and renewing current residents

Establish and manage monthly outreach plan

Maintain depth and knowledge of your local market competition and macro market performance

Have positive and professional relations with all employees, future residents, community members and current residents

Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs

Care for your property(s) through regular site inspections to ensure curb appeal and DTN quality standards are being met

Enter work orders as received and follow up after completion to ensure customer satisfaction

Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities

High school education or equivalent

Preferred 2+ years of customer service and/or sales experience in a management position

Well organized with ability to prioritize and multi-task

Experience with or the ability to learn all technology and operating software used at DTN communities including Yardi, Microsoft Office Excel and Power Point.

Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.

Motivation to learn and consistently improve

People skills required to educate, support and overcome objections of current and future residents

Availability at night and on weekends at various times during the year

Reliable transportation to get to work daily and to conduct daily job responsibilities

Benefits

Health, Vision, and Dental Coverage

Competitive 401K package

Paid Time Off

Paid Holidays

8 Hours Paid Annual Volunteer Time

Education Reimbursement

Mileage Reimbursement

Rental Discount at Select DTN Properties

Ongoing Training, Mentorship and Job Shadowing

Growth Opportunity

If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!

For more information, please visit www.dtnmgt.com

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