JPMorgan Chase & Co.
Product Manager - Chase Branded Credit Cards
JPMorgan Chase & Co., New York, New York, us, 10261
The Product Manager for Chase Branded Credit Cards is responsible for leading the successful delivery of large, complex programs that drive innovation and growth within the Chase credit card portfolio. This role requires a strategic thinker with strong program management expertise, exceptional communication skills, and the ability to manage cross‑functional stakeholders. The ideal candidate will ensure seamless execution from ideation through launch, maintain high standards of product management, and provide executive‑level reporting. Proficiency in Jira Align and agile delivery practices is essential.
Job responsibilities
Program Management:
Lead and manage end‑to‑end delivery of large, complex programs for Chase Branded Credit Cards, including intake, dependency management, release management, product operationalisation, delivery feasibility decision‑making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
Stakeholder Management:
Build and maintain strong relationships with internal and external stakeholders, including cross‑product managers, delivery managers, technology teams, operations, and executive leadership.
Executive Status Reporting:
Prepare and present clear, concise program status updates, risks, and mitigation strategies to senior leadership and executive stakeholders.
Communication:
Facilitate effective communication across teams, ensuring transparency, alignment, and timely resolution of issues.
Jira Align Hygiene:
Maintain rigorous standards in Jira Align, ensuring accurate tracking of program progress, dependencies, and deliverables.
Risk & Issue Management:
Proactively identify, assess, and manage risks and issues, driving resolution and escalation as needed. Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
Continuous Improvement:
Champion process improvements and agile best practices to enhance delivery efficiency and program outcomes.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform‑wide release management, in addition to deployment processes and strategies
Proven track record managing and delivering large, complex programs
Strong stakeholder management and influencing skills
Excellent verbal and written communication skills, with experience presenting to executive audiences
Experience overseeing product managers and cross‑functional teams
Advanced proficiency in Jira Align and agile delivery methodologies
Strong analytical, problem‑solving, and organisational skills
Ability to thrive in a fast‑paced, dynamic environment
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Job responsibilities
Program Management:
Lead and manage end‑to‑end delivery of large, complex programs for Chase Branded Credit Cards, including intake, dependency management, release management, product operationalisation, delivery feasibility decision‑making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
Stakeholder Management:
Build and maintain strong relationships with internal and external stakeholders, including cross‑product managers, delivery managers, technology teams, operations, and executive leadership.
Executive Status Reporting:
Prepare and present clear, concise program status updates, risks, and mitigation strategies to senior leadership and executive stakeholders.
Communication:
Facilitate effective communication across teams, ensuring transparency, alignment, and timely resolution of issues.
Jira Align Hygiene:
Maintain rigorous standards in Jira Align, ensuring accurate tracking of program progress, dependencies, and deliverables.
Risk & Issue Management:
Proactively identify, assess, and manage risks and issues, driving resolution and escalation as needed. Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
Continuous Improvement:
Champion process improvements and agile best practices to enhance delivery efficiency and program outcomes.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform‑wide release management, in addition to deployment processes and strategies
Proven track record managing and delivering large, complex programs
Strong stakeholder management and influencing skills
Excellent verbal and written communication skills, with experience presenting to executive audiences
Experience overseeing product managers and cross‑functional teams
Advanced proficiency in Jira Align and agile delivery methodologies
Strong analytical, problem‑solving, and organisational skills
Ability to thrive in a fast‑paced, dynamic environment
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