Waccamaw Management, LLC
Homeside Properties, an Associa Company, is seeking a Collections Specialist to join and support our community association manager team in Alpharetta, GA. We are looking for energetic, flexible professionals who want to make a long‑lasting career with a company that leads the community association management industry.
Job Responsibilities
Manage collections for an assigned portfolio of communities.
Review Aging Reports for each community, update collection statuses, add notes to accounts, and determine next step of the collection process.
Answer phone calls/emails from delinquent members to discuss payment plan options, account questions, etc.
Liaison between attorney and board of directors as well as make recommendations to the board when collection decisions are needed.
Approve Collection Letters, Lien Letters and create legal work orders to submit to the community’s attorney.
Meet with each manager to discuss important collections issues, review new legal work orders and answer any questions the manager may have with regard to the collections process. These meetings may also include discussions of whether the community’s current attorney is meeting their needs and make recommendations if change is needed or requested by the board.
Track bankruptcies, foreclosures and lawsuits for reporting purposes.
Reconcile accounts including any adjustments to delinquent owner’s ledger, foreclosure write‑offs, as well as splitting of judgment, consent order & bankruptcy accounts and any other reconciliation that is needed.
Qualifications
General skills and abilities to perform basic credit and collection functions.
Skill in the maintenance and control of appropriate data collection and record‑keeping systems.
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Knowledge of conflict resolution techniques at a proficient level.
Professional customer service skills.
Self‑motivated, proactive, detail oriented and a team player.
Time management and time‑critical prioritization skills.
0–3 years of directly related or closely related experience.
Associate’s Degree required.
Preferences (Not Required)
Bachelor’s Degree preferred.
Legal background preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Job Responsibilities
Manage collections for an assigned portfolio of communities.
Review Aging Reports for each community, update collection statuses, add notes to accounts, and determine next step of the collection process.
Answer phone calls/emails from delinquent members to discuss payment plan options, account questions, etc.
Liaison between attorney and board of directors as well as make recommendations to the board when collection decisions are needed.
Approve Collection Letters, Lien Letters and create legal work orders to submit to the community’s attorney.
Meet with each manager to discuss important collections issues, review new legal work orders and answer any questions the manager may have with regard to the collections process. These meetings may also include discussions of whether the community’s current attorney is meeting their needs and make recommendations if change is needed or requested by the board.
Track bankruptcies, foreclosures and lawsuits for reporting purposes.
Reconcile accounts including any adjustments to delinquent owner’s ledger, foreclosure write‑offs, as well as splitting of judgment, consent order & bankruptcy accounts and any other reconciliation that is needed.
Qualifications
General skills and abilities to perform basic credit and collection functions.
Skill in the maintenance and control of appropriate data collection and record‑keeping systems.
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Knowledge of conflict resolution techniques at a proficient level.
Professional customer service skills.
Self‑motivated, proactive, detail oriented and a team player.
Time management and time‑critical prioritization skills.
0–3 years of directly related or closely related experience.
Associate’s Degree required.
Preferences (Not Required)
Bachelor’s Degree preferred.
Legal background preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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