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RPS Solar Pumps

Customer Connections Representative

RPS Solar Pumps, Woodland, California, United States, 95776

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Customer Connections Representative

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RPS Solar Pumps .

At RPS, we’re solar-powered and people-powered! Every pump that leaves our warehouse means one less generator or power line—and cleaner, safer access to water. It supports healthier animals, plants, and people while boosting the resilience, independence, and self-sufficiency of rural families and communities.

We’re mission-driven, impact-focused, and yes—we’re as cool as it sounds. We help folks across the country pump water sustainably, from off‑grid ranches to remote homesteads. We're a team of tinkerers, builders, customer champions, and adventurers who take pride in solving real-world problems with clean technology. No corporate fluff, just honest work that matters.

Job Overview We’re looking for a Customer Connections Representative to join our team in Woodland, CA and help more people access clean, reliable water—without relying on fossil fuels or costly infrastructure. If you love solving real-world problems, supporting independent communities, and being part of something that actually makes a difference, you’ll feel right at home here.

Key Responsibilities

Create meaningful connections with customers over the phone

Make appointments with leads and follow up with interested prospects after calls and quotes

Route and direct calls to the Solar Pump Specialist Team

Qualify, assess, and organize new incoming leads

Take excellent notes and keep customer information organized

Multitask in a fast-moving schedule while staying accurate

Think creatively as the company grows quickly

Show proactivity, responsibility, and ownership of your tasks

Resolve any emerging customer issues with speed, care, and efficiency

Use technology and tools to stay productive and helpful

Be able to work hard together in a collaborative team environment

High‑five your teammates when another generator bites the dust.

What You Bring You’re excited about work that directly impacts people’s lives and our planet. Whether you’re tech‑savvy, customer‑obsessed, mechanically inclined—even all three—you bring curiosity, team collaboration, and a strong sense of purpose to the table.

Qualifications

High School Diploma

Have experience in customer service, inside sales, call centers, or customer support roles

Have excellent computer skills and enjoy learning new software quickly

Communicate with a cheerful, friendly, and helpful attitude

Are excited to learn quickly and dive into new challenges

Are detail‑obsessed when it comes to customer accuracy and follow‑through

Excel at multitasking in a fast‑paced environment

Are passionate about building strong customer relationships

Can troubleshoot creatively and think like a customer

Believe in rural resilience and clean technology

Want to be part of a team where mission isn’t a buzzword—it’s the reason

Why You’ll Love Working Here

Comprehensive Benefits: 401K match, health care, paid holidays, PTO, sick leave, and pet insurance

Unique Perks: Off‑grid and volunteer PTO days, triple‑your‑impact donation matching, and AAA Roadside Assistance membership

Vibrant Culture: Unlimited coffee, regular parties, delicious food, karaoke nights, and a fun‑loving team spirit

Work‑Life Balance: We operate Monday through Friday, keeping weekends sacred for rest and family time

Farm Fresh Goodness: Enjoy our company garden, and meet our resident chickens and ducks—fresh veggies and eggs are on us!

Compensation Compensation for this role is $24–$26.00 per hour, depending on experience.

We know great candidates sometimes don’t tick every box—if you’re excited about the role and our mission, we’d still love to hear from you.

Seniority Level Entry level

Employment Type Full‑time

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