Dimond Bros. Insurance, LLC
Client Relations Representative
Dimond Bros. Insurance, LLC, Paris, Illinois, United States, 61944
Apply for the
Client Relations Representative
role at
Dimond Bros. Insurance, LLC .
Join our team as a Client Relations Representative and be the welcoming voice that connects clients to exceptional service and support! You'll serve as the first point of contact for clients, handling calls, walk-ins, and inquiries with professionalism and care.
Key Responsibilities
Manage high-volume inbound calls and direct clients appropriately
Assist walk-in clients and process payments
Resolve customer issues and inquiries with empathy
Collaborate across teams to ensure excellent service
Perform other duties as assigned
Requirements
Strong communication and listening skills
Friendly, patient, and solution-oriented
Organized and able to multitask in fast‑paced settings
Proficient with computers and phone systems
About the Organization: Dimond Bros. Insurance, LLC has been in the business of helping people find insurance solutions for individuals, businesses, and government entities for over 150 years. Founded in 1867 by Albert Dimond in Arcola, Illinois, our small agency of just two employees has grown to be one of the largest independent insurance agencies with locations in Illinois, Indiana, South Carolina, and Wisconsin.
Our great people make Dimond Bros. a great place to work! Apply now to join our family!
EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industry
Insurance
#J-18808-Ljbffr
Client Relations Representative
role at
Dimond Bros. Insurance, LLC .
Join our team as a Client Relations Representative and be the welcoming voice that connects clients to exceptional service and support! You'll serve as the first point of contact for clients, handling calls, walk-ins, and inquiries with professionalism and care.
Key Responsibilities
Manage high-volume inbound calls and direct clients appropriately
Assist walk-in clients and process payments
Resolve customer issues and inquiries with empathy
Collaborate across teams to ensure excellent service
Perform other duties as assigned
Requirements
Strong communication and listening skills
Friendly, patient, and solution-oriented
Organized and able to multitask in fast‑paced settings
Proficient with computers and phone systems
About the Organization: Dimond Bros. Insurance, LLC has been in the business of helping people find insurance solutions for individuals, businesses, and government entities for over 150 years. Founded in 1867 by Albert Dimond in Arcola, Illinois, our small agency of just two employees has grown to be one of the largest independent insurance agencies with locations in Illinois, Indiana, South Carolina, and Wisconsin.
Our great people make Dimond Bros. a great place to work! Apply now to join our family!
EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industry
Insurance
#J-18808-Ljbffr