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NorthStar Memorial Group

Community Development Advisor

NorthStar Memorial Group, San Diego, California, United States, 92189

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Community Development Advisor at NorthStar Memorial Group

Chula Vista, CA. Pay: $23.00-$25.00 per hour.

Responsibilities

Actively build relationships in the community to educate and guide families in their preplanning decisions

Set appointments, give preplanning guide presentations and product presentations

Provide professional park tours of each location within the area

Complete paperwork accurately and timely, including all contract processing requirements

Track all sales activity and ratios to identify strengths and improvement areas

Use CRM to track contacts and ensure professional follow‑up

Contact new and existing customers to discuss how specific products or services meet their needs

Prospect daily using multiple methods including cold calling, door knocking, mailers, seminars and outside events

Provide world‑class customer service, a positive attitude, and a willingness to do Whatever it takes

Stay current on relevant areas such as veteran’s benefits, social security benefits, end‑of‑life decisions, etc.

Build relationships with churches, civic groups, veteran organizations, hospices, senior living and other community groups; then schedule and conduct pre‑planning seminars according to NorthStar Memorial Group’s program

Work multiple prospecting avenues such as web leads, seminars, park patrolling, file reviews, direct mail and other methods in accordance with NorthStar’s sales playbook

Schedule 10–12 Pre‑Need appointments each week tracked in the CRM

Answer telephone inquiries about cemetery products and services pre‑need planning

Attend training programs scheduled with sales leaders and regional leadership

Qualifications

High School Diploma or equivalent

Valid driver’s license and satisfactory driving record

Reliable transportation

Knowledge of current federal, state and local regulations related to the cemetery and funeral industry

Equal‑Opportunity Employer We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Seniority Level Entry level

Employment Type Part‑time

Job Function Strategy/Planning and Information Technology

Industry Individual and Family Services

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