Allen Lund Company
Freight Broker
Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why We’re Awesome
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
Role: Transportation Broker We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge—let’s talk.
What You’ll Do Customer Acquisition & Problem Solving
Sales & Acquisition: Contact new customers and be responsible for customer acquisitions
Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts
Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems
Service Excellence: Deliver exceptional customer service
Carrier Management & Pricing
Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company
Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers
Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands
Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management
Logistics & Compliance
Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills
Core Logistics: Handle Freight Brokerage and booking loads
Standards: Uphold the company standard following the company principles of Customer, Company, Office
Skills & Experience
Experience: Minimum of 3 year's experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience
Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment
Service & Ethics: Strong customer service orientation and excellent work ethic
Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict
Efficiency: Excellent time-management skills with the ability to multitask
Execution: Highly organized and detail-oriented
Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment
Communication: Excellent and effective communication skills
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
#J-18808-Ljbffr
Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why We’re Awesome
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
Role: Transportation Broker We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge—let’s talk.
What You’ll Do Customer Acquisition & Problem Solving
Sales & Acquisition: Contact new customers and be responsible for customer acquisitions
Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts
Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems
Service Excellence: Deliver exceptional customer service
Carrier Management & Pricing
Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company
Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers
Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands
Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management
Logistics & Compliance
Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills
Core Logistics: Handle Freight Brokerage and booking loads
Standards: Uphold the company standard following the company principles of Customer, Company, Office
Skills & Experience
Experience: Minimum of 3 year's experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience
Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment
Service & Ethics: Strong customer service orientation and excellent work ethic
Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict
Efficiency: Excellent time-management skills with the ability to multitask
Execution: Highly organized and detail-oriented
Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment
Communication: Excellent and effective communication skills
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
#J-18808-Ljbffr