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American Tire Distributors

Customer Development Manager, Auto Dealer

American Tire Distributors, Richmond, Virginia, United States, 23214

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Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high-quality tires, custom wheels, and shop supplies.

Position Description: The Customer Development Manager, Auto Dealer, reporting to the Director of Sales, Auto Dealer, is a vital member of our award-winning Sales Organization, focused on driving new business growth within assigned accounts. This role offers the unique opportunity to leverage cutting-edge digital tools and advanced analytics applications developed by our insightful team. These tools enable deep analysis of dealership operations, from optimizing product stocking to recommending pricing strategies and identifying ideal candidates for promotional offers. Backed by extensive data analytics, the Customer Development Manager will elevate their sales career by delivering impactful financial opportunities to dealerships and achieving territory sales goals.

KEY RESPONSIBILITIES

Achieve sales and productivity goals within the assigned territory.

Build and maintain relationships with tire manufacturer representatives within the territory.

Develop new business opportunities by collaborating with OEM field contacts.

Enhance tire retailing capabilities of assigned car dealership accounts.

Formulate account strategies to drive revenue growth and meet monthly sales and business plan objectives within assigned region.

Gather business intelligence and share insights with field partners and support center teams.

Maintain accurate and timely records of key contacts and field activities via CRM tool.

Maximize sales opportunities through personal visits and occasional telephone calls.

Provide strategic insights to car dealerships and create customized business solutions that directly impact the customer’s bottom line.

Resolve customer relations issues related to account activities.

Understand and communicate relevant programs available to accounts.

COMPETENCIES

Account/Client Management

Action-Oriented

Balances Stakeholders

Communicates Effectively

Customer & Market Analysis

Customer-Focused Approach

Decision Quality

Expands the Service

Initiates Compelling Sales Conversations

Instills Trust

Navigates Customer Challenges

Nimble Learning

Planning & Organizing

Plans & Aligns

Strengthens Customer Connections

Understands Customer Needs

QUALIFICATIONS Education (Preferred):

High School or GED degree

Work Experience:

Minimum of 2 years of related experience preferred

SKILLS

Account/Client Management

Resilience

Builds Networks

Business Insights

Collaboration

Customer & Market Analysis

Customer-Focused

Drives Results

Initiates Sales Conversations

Instills Trust

Interpersonal Savvy

Navigates Customer Challenges

Nimble Learning

Persuades

Planning & Organizing

Plans & Aligns

Situational Adaptability

Strengthens Customer Connections

Understands Customer Needs

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug-Free Workplace.

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