Uber
Senior Operations & Strategy Manager, Driver Growth LatAm
Uber, Bogota, New Jersey, us, 07603
Senior Operations & Strategy Manager, Driver Growth LatAm
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About the Role Our Latam Driver Operations team works in close collaboration with in‑market regional teams. We are responsible for setting the vision, strategy, and execution for all driver‑facing operations across Latin America. We are seeking a sharp, results‑oriented, highly motivated individual with project management, analytical, and agile problem‑solving skills to operationalise processes in a fast‑paced environment.
In this role, you'll lead the strategy and deliver targets for Driver Growth across Latam markets, collaborating closely with key regional and cross‑functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing.
What The Candidate Will Do
Strategic Ownership: Lead Driver Acquisition and retention efforts in Latam, proactively identify business needs and issues and prioritize among projects to define the best path to meet strategic objectives.
Ownership of OKRs and key metrics: Provide strategic guidance and help prioritise across Driver Growth initiatives to ensure consistent delivery of our OKRs.
Business Sense: Translate insights from operational and financial metrics into strategy and action plans. Develop and apply understanding of the levers that move our business.
Problem Solving: Identify the root cause of risks and opportunities, propose multiple practical solutions, and weigh trade‑offs to recommend the best approach.
Process Optimization: Implement, optimise, and scale core analyses and processes across LATAM and beyond, regularly reviewing performance and ensuring strategic oversight of the LATAM market as a whole.
Product Improvement: Develop strong relationships with product stakeholders, proactively propose features or improvements that could improve the overall earners experience in LATAM, measure impact, and prioritize them.
Stakeholder Management: Lead cross‑functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal.
Basic Qualifications
Education: We encourage people from all backgrounds to apply.
Experience: 5+ years of professional experience and demonstrated results.
Data‑Driven Mentality: Make strategic decisions based on data analysis and interpretation.
Analytics: Experience dealing with complex data sets using Excel or Google Sheets (SQL is a plus but not required). Derive and validate insights and synthesize recommendations.
Preferred Qualifications
Communication: English proficiency.
Data Analytics: Demonstrated experience interpreting and presenting data to various audiences in an engaging and succinct manner.
Teamwork: Demonstrate optimism, respect others, and work well in a team.
Executional Excellence: Ability to manage and prioritise complex operations that require cross‑team support, delivering results in a fast‑paced and ambiguous environment.
Planning & Organization: Ability to plan multi‑faced projects with cross‑functional teams, defining timelines, deliverables, interdependencies, and resource allocation.
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About the Role Our Latam Driver Operations team works in close collaboration with in‑market regional teams. We are responsible for setting the vision, strategy, and execution for all driver‑facing operations across Latin America. We are seeking a sharp, results‑oriented, highly motivated individual with project management, analytical, and agile problem‑solving skills to operationalise processes in a fast‑paced environment.
In this role, you'll lead the strategy and deliver targets for Driver Growth across Latam markets, collaborating closely with key regional and cross‑functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing.
What The Candidate Will Do
Strategic Ownership: Lead Driver Acquisition and retention efforts in Latam, proactively identify business needs and issues and prioritize among projects to define the best path to meet strategic objectives.
Ownership of OKRs and key metrics: Provide strategic guidance and help prioritise across Driver Growth initiatives to ensure consistent delivery of our OKRs.
Business Sense: Translate insights from operational and financial metrics into strategy and action plans. Develop and apply understanding of the levers that move our business.
Problem Solving: Identify the root cause of risks and opportunities, propose multiple practical solutions, and weigh trade‑offs to recommend the best approach.
Process Optimization: Implement, optimise, and scale core analyses and processes across LATAM and beyond, regularly reviewing performance and ensuring strategic oversight of the LATAM market as a whole.
Product Improvement: Develop strong relationships with product stakeholders, proactively propose features or improvements that could improve the overall earners experience in LATAM, measure impact, and prioritize them.
Stakeholder Management: Lead cross‑functional initiatives by building close relationships with global and local partners across operations, marketing, customer support, product, policy, and legal.
Basic Qualifications
Education: We encourage people from all backgrounds to apply.
Experience: 5+ years of professional experience and demonstrated results.
Data‑Driven Mentality: Make strategic decisions based on data analysis and interpretation.
Analytics: Experience dealing with complex data sets using Excel or Google Sheets (SQL is a plus but not required). Derive and validate insights and synthesize recommendations.
Preferred Qualifications
Communication: English proficiency.
Data Analytics: Demonstrated experience interpreting and presenting data to various audiences in an engaging and succinct manner.
Teamwork: Demonstrate optimism, respect others, and work well in a team.
Executional Excellence: Ability to manage and prioritise complex operations that require cross‑team support, delivering results in a fast‑paced and ambiguous environment.
Planning & Organization: Ability to plan multi‑faced projects with cross‑functional teams, defining timelines, deliverables, interdependencies, and resource allocation.
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