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PitchBook

Client-First Support Specialist | Customer Success

PitchBook, New York, New York, us, 10261

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A dynamic financial services firm in New York seeks a Customer Support Specialist to enhance client experiences via direct support through chat, phone, and email. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to adapt to a corporate culture. Responsibilities include responding to inquiries, documenting interactions in Salesforce, and achieving performance goals. This is a full-time role with a competitive salary and benefits package, focusing on in-office collaboration five days a week. #J-18808-Ljbffr