The Michael's Companies
Omnichannel CX Lead — Retail Manager on Duty
The Michael's Companies, Bowie, Maryland, United States, 20721
A leading arts and crafts retailer seeking a Customer Experience Manager in Bowie, MD. The role involves managing effective front-end operations, delivering exceptional customer service, and leading a team to meet KPIs. Candidates should have retail management experience and strong leadership skills. Benefits include health insurance, paid time off, and employee discounts. This position is full-time and operates in a dynamic retail environment.
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