Evolve Treatment Centers
Regional Program Director – Northern California
Evolve Treatment Centers, Walnut Creek, California, United States, 94598
Job Summary
The Regional Program Director plays a crucial role in leading and overseeing multiple residential programs. This high-level leadership position involves ensuring compliance with operational and clinical policies and procedures, providing supervision to key staff, and actively participating in various aspects of program management.
Key Responsibilities
Act as a high-level leader to the residential programs in a region and ensure that all operations and clinical policies and procedures are adhered to
Provides direct supervision to the Program Directors and Associate Therapists in the region; meet weekly with each direct report to provide support and ensure compliance
Visit each program in the NorCal region at least three times per month, and more when needed
Meet weekly with Vice President of Operations and bi-monthly with the Chief Clinical Officer
Meet bi-monthly with Regional Medical Director
Assist Program Directors with determining the recruiting needs for the region
Facilitate regular Program Director formal and informal meetings for the region
Participate in monthly Facility Operations Meetings to coordinate on cross-department projects and concerns
Conduct weekly informal audits of clinical documentation cosigning for each program in the region; provide feedback and guidance to Program Directors on program adherence to documentation standards, as needed
Participate in quarterly Incident Report and Discharge Review meetings
Participate in quarterly Hiring and Retention Trends Review meetings
Ensure that the Program Directors in the region are executing their duties effectively, including, but not limited to:
Ensuring that the Program Directors are hiring in a timely manner commensurate to the needs of the program
Following the Utilization Review Teams chat and providing feedback and guidance to the Program Director, as needed
Ensuring discharge planning is executed effectively
Ensuring that the Program Director is maintaining positive relationships with program staff
Ensuring that staff performance and disciplinary issues are attended to in a timely manner
Ensuring that the Program Director is following up on compliance report cards, chart audit feedback, etc.
Ensuring that the Program Directors are conducting clinical debriefs with their teams, as needed
Ensuring that Program Directors are keeping their program presentable and “tour ready” at all times
Ensure programs are completing KCAT outcomes
Facilitate clinical debriefs as needed, per the Clinical Debriefing Policy and Procedure
Facilitate and coordinate comprehensive training for new Program Directors in the region, including providing 1:1 training on clinical documentation and clinical procedures, scheduling trainings with relevant departments, etc.
Assist with training new Primary Therapists in the region when the Program Director is still within the first 90 days of employment; otherwise, ensure that Program Directors are providing effective training for new Primary Therapists
Facilitate 2nd interviews for all Primary Therapist and Operation Manager candidates in the region
Facilitate 1st interviews for all Program Director and Associate Therapist candidates in the region
Participate in chef candidate test cooks
Provide the final approval for all nurse, chef, and clinical hires in the region
Sit in on Residential Counselor interviews during a Program Director’s first 90 days of employment
Approve all requested changes to program schedules
Support PDs with determining disciplinary actions needed as well as appropriate documentation (write-ups, Coaching Plans)
Provide clinical consultation to Program Directors in the region, as needed
Help Program Directors problem solve admission-related issues
Participate in employee and client legal consultations, as needed
Collaborate with managing and responding to client and family grievances
Complete the Group Home Administrator course and become licensed as a Group Home Administrator
Assist with planning and facilitating Program Director Leadership Retreats
Participate in clinical and operations workgroups, as needed
Attend Evolve employee events
Attend at least one conference annually
Other duties as assigned by VP of Operations or CCO
Qualifications
Licensed Marriage & Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Clinical Social Worker (LCSW) in the state of California.
Must be licensed for at least two years and be able to provide BBS supervision to associates and trainees.
Minimum one year in a supervisory role required.
Must possess a valid California Driver’s license.
Must be able to pass a LiveScan background check and clear federal and state criminal background checks, and child abuse indexes.
Preferred Qualifications
Previous work or volunteer experience with teens or working in a group home (teens or adults).
Pay Range
$150,000 to $155,000 annual salary
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off – We understand a healthy work/life balance is crucial for our success, so we maintain a flexible Paid Time Off policy. Employees start accruing PTO immediately upon hire. In addition, employees receive paid holidays, paid sick days, and time off for bereavement and religious observances.
Flexible Spending Accounts (FSA)/Healthcare Flexible Spending Accounts (HSA)
Employee Assistance Program (EAP) – As a mental health treatment provider, we understand the importance of maintaining the emotional health and personal well-being of each member of our staff.
Retirement Planning
Professional Training – We invest in professional growth, offering quarterly continued education, ongoing training, and professional development courses for all employees.
Free Meals – Employees working at our Residential Treatment Centers are offered free meals provided by our in-house chef.
Remote Work/Flexible Schedules – Eligible positions only* We understand the value of providing our eligible employees with the option for remote work and flexible schedules. These arrangements can enhance work-life balance and contribute to our team's overall well-being.
Equal Opportunity Employer Evolve Treatment Centers is committed to fostering a diverse and inclusive work environment. We firmly believe that every individual deserves an equal opportunity to thrive and contribute to our organization. We are proud to be an Equal Opportunity Employer and do not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, military status, marital status, or any other protected status in accordance with applicable federal, state, and local laws.
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Key Responsibilities
Act as a high-level leader to the residential programs in a region and ensure that all operations and clinical policies and procedures are adhered to
Provides direct supervision to the Program Directors and Associate Therapists in the region; meet weekly with each direct report to provide support and ensure compliance
Visit each program in the NorCal region at least three times per month, and more when needed
Meet weekly with Vice President of Operations and bi-monthly with the Chief Clinical Officer
Meet bi-monthly with Regional Medical Director
Assist Program Directors with determining the recruiting needs for the region
Facilitate regular Program Director formal and informal meetings for the region
Participate in monthly Facility Operations Meetings to coordinate on cross-department projects and concerns
Conduct weekly informal audits of clinical documentation cosigning for each program in the region; provide feedback and guidance to Program Directors on program adherence to documentation standards, as needed
Participate in quarterly Incident Report and Discharge Review meetings
Participate in quarterly Hiring and Retention Trends Review meetings
Ensure that the Program Directors in the region are executing their duties effectively, including, but not limited to:
Ensuring that the Program Directors are hiring in a timely manner commensurate to the needs of the program
Following the Utilization Review Teams chat and providing feedback and guidance to the Program Director, as needed
Ensuring discharge planning is executed effectively
Ensuring that the Program Director is maintaining positive relationships with program staff
Ensuring that staff performance and disciplinary issues are attended to in a timely manner
Ensuring that the Program Director is following up on compliance report cards, chart audit feedback, etc.
Ensuring that the Program Directors are conducting clinical debriefs with their teams, as needed
Ensuring that Program Directors are keeping their program presentable and “tour ready” at all times
Ensure programs are completing KCAT outcomes
Facilitate clinical debriefs as needed, per the Clinical Debriefing Policy and Procedure
Facilitate and coordinate comprehensive training for new Program Directors in the region, including providing 1:1 training on clinical documentation and clinical procedures, scheduling trainings with relevant departments, etc.
Assist with training new Primary Therapists in the region when the Program Director is still within the first 90 days of employment; otherwise, ensure that Program Directors are providing effective training for new Primary Therapists
Facilitate 2nd interviews for all Primary Therapist and Operation Manager candidates in the region
Facilitate 1st interviews for all Program Director and Associate Therapist candidates in the region
Participate in chef candidate test cooks
Provide the final approval for all nurse, chef, and clinical hires in the region
Sit in on Residential Counselor interviews during a Program Director’s first 90 days of employment
Approve all requested changes to program schedules
Support PDs with determining disciplinary actions needed as well as appropriate documentation (write-ups, Coaching Plans)
Provide clinical consultation to Program Directors in the region, as needed
Help Program Directors problem solve admission-related issues
Participate in employee and client legal consultations, as needed
Collaborate with managing and responding to client and family grievances
Complete the Group Home Administrator course and become licensed as a Group Home Administrator
Assist with planning and facilitating Program Director Leadership Retreats
Participate in clinical and operations workgroups, as needed
Attend Evolve employee events
Attend at least one conference annually
Other duties as assigned by VP of Operations or CCO
Qualifications
Licensed Marriage & Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Clinical Social Worker (LCSW) in the state of California.
Must be licensed for at least two years and be able to provide BBS supervision to associates and trainees.
Minimum one year in a supervisory role required.
Must possess a valid California Driver’s license.
Must be able to pass a LiveScan background check and clear federal and state criminal background checks, and child abuse indexes.
Preferred Qualifications
Previous work or volunteer experience with teens or working in a group home (teens or adults).
Pay Range
$150,000 to $155,000 annual salary
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off – We understand a healthy work/life balance is crucial for our success, so we maintain a flexible Paid Time Off policy. Employees start accruing PTO immediately upon hire. In addition, employees receive paid holidays, paid sick days, and time off for bereavement and religious observances.
Flexible Spending Accounts (FSA)/Healthcare Flexible Spending Accounts (HSA)
Employee Assistance Program (EAP) – As a mental health treatment provider, we understand the importance of maintaining the emotional health and personal well-being of each member of our staff.
Retirement Planning
Professional Training – We invest in professional growth, offering quarterly continued education, ongoing training, and professional development courses for all employees.
Free Meals – Employees working at our Residential Treatment Centers are offered free meals provided by our in-house chef.
Remote Work/Flexible Schedules – Eligible positions only* We understand the value of providing our eligible employees with the option for remote work and flexible schedules. These arrangements can enhance work-life balance and contribute to our team's overall well-being.
Equal Opportunity Employer Evolve Treatment Centers is committed to fostering a diverse and inclusive work environment. We firmly believe that every individual deserves an equal opportunity to thrive and contribute to our organization. We are proud to be an Equal Opportunity Employer and do not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, military status, marital status, or any other protected status in accordance with applicable federal, state, and local laws.
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