Arthur J. Gallagher & Co. (AJG)
Account Manager, Commercial Lines
Arthur J. Gallagher & Co. (AJG), Richfield, Ohio, United States
Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.
We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.
If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview Job Summary
The Account Manager is responsible for account support at the direction of the senior team members. The Account Manager provides customer service by handling the day‑to‑day operations of clients' insurance need and works to support delivery of proper insurance and risk management services for clients.
The Ideal Candidate
You have strong critical thinking skills and focus on accuracy
You enjoy supporting a team and have strong customer service skills
You have great communication skills (verbal & written)
If this sounds like you, we invite you to keep reading and apply!
How you’ll make an impact Essential Duties and Responsibilities
Client Support
Maintains accurate client information to provide day‑to‑day client support and address intermediate‑level client inquiries.
Assists in the development of strong business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives to enhance business relationships.
Account Management
Maintains files with proper records according to company procedures. Follows company procedures in order to achieve positive audit results.
Ensures accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner.
Reviews all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
Reviews accounts receivable report for all assigned accounts to support client retention.
Insurance Expertise
Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; reviews quotes for gaps and assists with inquiries from the carrier.
Attend training and seek self‑directed learning to continue education in industry and technical knowledge.
Other duties as assigned.
About You Qualifications
2‑5 years of related experience and/or training preferred
Property and Casualty License
Working knowledge of available commercial lines coverages based on business and industry
Proficient in providing client service through electronic, telephone, and in‑person interaction
Problem solving skills; strong written and verbal communication skills
Proficient in use of Agency Management software, or demonstrated skill at quickly learning new systems
Proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software
Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.
If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview Job Summary
The Account Manager is responsible for account support at the direction of the senior team members. The Account Manager provides customer service by handling the day‑to‑day operations of clients' insurance need and works to support delivery of proper insurance and risk management services for clients.
The Ideal Candidate
You have strong critical thinking skills and focus on accuracy
You enjoy supporting a team and have strong customer service skills
You have great communication skills (verbal & written)
If this sounds like you, we invite you to keep reading and apply!
How you’ll make an impact Essential Duties and Responsibilities
Client Support
Maintains accurate client information to provide day‑to‑day client support and address intermediate‑level client inquiries.
Assists in the development of strong business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives to enhance business relationships.
Account Management
Maintains files with proper records according to company procedures. Follows company procedures in order to achieve positive audit results.
Ensures accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner.
Reviews all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
Reviews accounts receivable report for all assigned accounts to support client retention.
Insurance Expertise
Leverages technical knowledge to ensure carrier quotes are received in a timely fashion; reviews quotes for gaps and assists with inquiries from the carrier.
Attend training and seek self‑directed learning to continue education in industry and technical knowledge.
Other duties as assigned.
About You Qualifications
2‑5 years of related experience and/or training preferred
Property and Casualty License
Working knowledge of available commercial lines coverages based on business and industry
Proficient in providing client service through electronic, telephone, and in‑person interaction
Problem solving skills; strong written and verbal communication skills
Proficient in use of Agency Management software, or demonstrated skill at quickly learning new systems
Proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software
Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax‑advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more…
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#J-18808-Ljbffr